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Vandergriff Acura

Arlington, TX

2.6
943 Reviews

1100 I-20 West

Arlington, TX

76017

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Showing 943 reviews

December 24, 2019

She is patient and professional all through even when she had closed for the day. She also took it as her task to remind us of the after-work to be completed More

by Bee
Recommend Dealer
Yes
Employees Worked With
Amanda Lewis
Dec 24, 2019 -

Vandergriff Acura responded

Thank you from all of us here at Vandergriff Acura!

December 24, 2019

I love this dealership I’ve leased two cars from them always quick easy and to the point salesman Lenny Gomez was extremely helpful and a great salesman at Acura More

by Nathanielcmet
Recommend Dealer
Yes
Employees Worked With
Lenny Gomez
Dec 26, 2019 -

Vandergriff Acura responded

Thank you for taking the time to leave us a positive review!

December 24, 2019

I would, but only for location; I wasn’t blown away, it was all pretty typical. My salesman was all about that sale, which is to my detriment, and pushed me away. I went back because I wanted the car, not More

by Moses
Recommend Dealer
Yes
Employees Worked With
Shawn Hossain, Michael Sessions, Lenny Gomez
Dec 30, 2019 -

Vandergriff Acura responded

Hello Moses, we always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. At your earliest convenience, please contact Chris Snyder, our General Manager, at 817-689-5801.

December 24, 2019

Excelent personal, responsible, respectfu. Thanks for all the service and time. Mr. Lenny was a great seller. Very patient and understanding, look for many options to get me my new 2020 Acura mdx. More

by Jessenia26
Recommend Dealer
Yes
Employees Worked With
Lenny Gomez
Dec 24, 2019 -

Vandergriff Acura responded

Thank you for your positive feedback!

December 23, 2019

From the service department to the sales department.. everything was great! Excellent services.. I will definitely recommend this dealership to all my friends and family. My sales guy Lenny Gomez gave More

by Lindy Bui
Recommend Dealer
Yes
Employees Worked With
Lenny Gomez
Dec 24, 2019 -

Vandergriff Acura responded

Thank you for taking the time to leave us a positive review!

December 23, 2019

Etta was AMAZING! Etta truly wants to do right by her clients, she took the time to listen to our needs and found us the perfect MDX. She does an amazing job of buildin More

by pabloesquibel1189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Etta V. Maytubby
Dec 24, 2019 -

Vandergriff Acura responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

December 23, 2019

I can't say enough great things about Etta, she made my visit very easy. Etta was very respectful & courteous. Etta had a smile my entire visit, which made me feel at ease. Thank you so much for making m More

by Steffers
Recommend Dealer
Yes
Employees Worked With
Etta V. Maytubby
Dec 23, 2019 -

Vandergriff Acura responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

December 22, 2019

We appreciate Etta’s diligence in finding a car for our daughter. Communication was without pressure and kept our “wish list” of features at the forefront of her focus. The hospitality we were shown by al More

by weloveourtwins
Recommend Dealer
Yes
Employees Worked With
Etta V. Maytubby
Dec 23, 2019 -

Vandergriff Acura responded

Thank you for taking the time to leave us a positive review!

December 21, 2019

Did a great job with helping us with the cars we requested. Did not try to up-sale us, which is a big relief. Overall, just a good experience reviewing the cars we requested to look at. More

by Chicago
Recommend Dealer
Yes
Employees Worked With
Etta V. Maytubby
Dec 23, 2019 -

Vandergriff Acura responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

December 20, 2019

Service Department Purchased four tires from Vandergriff Acura July 2019. Last month dealership gummy plugged my tire. Last weekend I had to replace tire at Discount Ti More

by jshelton7411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin in Service Dept and Sarah Customer Relations
Jan 28, 2020 -

Vandergriff Acura responded

Thank you for your feedback, and thank you for giving us the opportunity to speak with you further about this situation. We are glad that we were able to resolve the issue, and wish you the best.

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