
VanDevere Chevrolet
Akron, OH
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Vehicle listed on website was not even available for purchase upon time of arrival into the dealership, after we called and spoke directly to the call center about that truck! We begged to be able to vi purchase upon time of arrival into the dealership, after we called and spoke directly to the call center about that truck! We begged to be able to view the vehicle, after all we drove there specifically for that truck, they brought it around and stated we could look but not drive and if we liked it we could put $100 down to get it it moved to the top of the recon list. It was then that a piece of paper was found stating SOLD...however after an hour of research we found out it was not and that we could buy it! Many hours later and a ton of horsing around about the payment, we were able to start financing. Only to be told to come back tomorrow as it was too late. We were told truck and paperwork would be ready after 2pm, however after many calls back and forth and taking off work early, we were told that it would have to wait till Saturday am. Many broken promises from all sales managers and financing managers. Saturday am, we arrive to find out the monthly payment was higher than agreed up. After an hour or so later and requesting our deposit back, the deal was able to be made??!! Two days later we get calls requesting our ins and plate info. The same information the dealership should have had. Didn't they transfer my plates from my trade in vehicle to my new purchase?! We then had to send pictures to our sales man who had to forward to their finance team. This dealership is unorganized! We would like to give a shout out to our sales man, Zach, who was polite, kind and really tried to accommodate our needs! More
Purchased a 22 Blazer from Dave Sabitina was ver professional and answered all our questions. If you need a vehicle I would highly recommend coming to see Dave professional and answered all our questions. If you need a vehicle I would highly recommend coming to see Dave More
Took Chevy Cobalt in for a scheduled oil change ($86) that took over 2 hours and came out with only 3 of the 4 hubcaps on the car. Called and they said the hubcap wouldn't go back on car after tire rota that took over 2 hours and came out with only 3 of the 4 hubcaps on the car. Called and they said the hubcap wouldn't go back on car after tire rotation. Seems to me like an easy excuse for damaging a part. I expected the car to look the same as it went in. Didn't get an adequate explanation or apology, just had to listen to a fast talker who asked me if I knew what plastic was, how disrespectful. Was written off as an unimportant customer because this is only our second time going there. Will not be going back for any further services. More
Had an easy experience in buying used vehicle. Jay was up front, and informative about the vehicle that I had already researched online before getting there. front, and informative about the vehicle that I had already researched online before getting there. More
Everyone was very helpful courteous kind and friendly. Everyone took The time to answer all my questions and being that this sale was 600 miles away in sight unseen purchase I am very happy. Everyone took The time to answer all my questions and being that this sale was 600 miles away in sight unseen purchase I am very happy. More