VanDevere Chevrolet
Akron, OH
Filter Reviews by Keyword
By Type
Showing 334 reviews
Joe worked with me for over a month to find the car I wanted with everything that I wanted it to have. We took several test drives in the 2011 Cruze, and I bought one. I won't buy another vehicle from an wanted with everything that I wanted it to have. We took several test drives in the 2011 Cruze, and I bought one. I won't buy another vehicle from anyone else. More
There was literally NO PRESSURE when we walked in. My son had already been at VanDevere with his friend, so he had experience with Joe. My son stated how much he liked the way Joe treated him, so now it was had already been at VanDevere with his friend, so he had experience with Joe. My son stated how much he liked the way Joe treated him, so now it was my turn to meet Joe. This was my son's first new car buy experience and he wanted me to be there. While Jared test drove some cars, Joe gave me an opportunity to drive also. I loved the Malibu. Jared and I went back a few more times, and over the course of a month, Jared decided to buy the Cruze from Joe. We had been to other dealerships, and did not find the service as satisfactory as at VanDevere with Joe and the rest of the sales force. All were exceptionally friendly and willing to support Joe in his efforts to "sell" a car. When it came to my turn, Joe took Jared and me to the Kia dealership so I could compare Chevy to Kia. I drove the Kia Forte, and found it was not exactly what I wanted, even though the color was right...red. It happens that Jeremiah had done a locate for a red Malibu which was still on the lot. Joe had me drive it, and I loved it. I asked Joe to please not play the pricing game that I have experienced so often at other dealers. The offer came back with a downpayment that I could not manage. Joe then took it back with a downpayment I could manage, and the numbers were good. My son and I made sure it would fit in the budget, and went with the deal. Please understand that I would have been perfectly happy to keep my van for a few more months. The incentives available to buy the Malibu were what swung the deal in favor of the Malibu purchase now. I got a four-year newer vehicle for what I would have had to expend into the van. I have NEVER had such friendly service in a dealership before. Plus, having a male speak directly to me when I was with my son was a new experience...even when I was asking questions about my son's cars of interest. I enjoyed conversation with the whole sales staff, and all shook my hand when I decided to buy. I would definitely recommend VanDevere to everyone...even to the friend who went to Lambert GM and told me to go GM. Thanks so much for a positive experience. More
Kim was johnny-on-the-spot. Called him up, just like last time, got the price down, no bait and switch. I bought the car on the telephone sight unseen. Sales manager made a half-hearted effort to nix the de time, got the price down, no bait and switch. I bought the car on the telephone sight unseen. Sales manager made a half-hearted effort to nix the deal with additional documents that were not required by GM, but his expression of resignation was priceless. I would send business Kim's way. More
Wow a Dealer who does what they say.... Rare Find never thought I would be able to buy a car they helped me and walked me throw the door of car ownership.... Thanks guys for doing the job right and making thought I would be able to buy a car they helped me and walked me throw the door of car ownership.... Thanks guys for doing the job right and making me a HAPPY HAPPY CAR OWNER>>>>>> More
Joe was such a wonderful person from the start of my visit till the end...he treated me like a person..not like someone with bad credit...he shared stories of his credit experiences in life and made the visit till the end...he treated me like a person..not like someone with bad credit...he shared stories of his credit experiences in life and made the overall experience very comfortable! He was training an employee at the the time who also waited on me hand and foot making sure if i needed something to drink etc...what an awesome place to be! Vandevere! More
We have known The VanDevere Bunch for quite a while. We received great customer service from Jeremiah. He showed us around the service and parts department. He took his time when going over the car with u received great customer service from Jeremiah. He showed us around the service and parts department. He took his time when going over the car with us and made sure all our questions were answered. I have already recommended my cousin to go see Jeremiah. I know he will give her the same great service he gave us. More
I was shopping for a new 2011 Silverado and was very specific about what I wanted, what I expected, and what I needed. The staff I encountered were all extremely courteous and friendly. My sales rep, Br specific about what I wanted, what I expected, and what I needed. The staff I encountered were all extremely courteous and friendly. My sales rep, Brian Newsom, made me very comfortable and did exectly what I requested of him. I did not expect to purchase a vehicle on my first visit but wound up doing so because I received the type of service I have never received from a car dealer before. Needless to say, I was stunned. We made a great deal on a new truck and I would gladly return for my next one. More
I had purchased a used vehicle. The staff was great to work with in all aspects from finding what I was looking for (I had some specific requirments for a vehicle) to making the deal and getting great fin work with in all aspects from finding what I was looking for (I had some specific requirments for a vehicle) to making the deal and getting great financing. Items I had concerns about were addressed and the whole experience was great. I have puchased many vehicles over the years and have found Vandevere to be above the the others with the great staff they have. I had felt no pressure and the staff took great care in getting me the specific vehicle that would fit my needs and budget. I commend them for being a great group of people to work with. I would definatley use and recommend them in the future. More
After tudy I contacted two Chevrolet dealerships when I decided to look at a Malibu. Joe Justice was most helpful. He was thorough and took all the time I wanted without pressuring me in any way. I got wha decided to look at a Malibu. Joe Justice was most helpful. He was thorough and took all the time I wanted without pressuring me in any way. I got what I wanted in my price range from Joe & Josh. This is the first car I ever bought new and am glad I did. More
very clean enviroment with snappy salesmen. Had talked to Joe on the phone about a week back about Equinox vs Malibu, told him we had an "08 Malibu we wanted to trade. Joe did some research for us and calle Joe on the phone about a week back about Equinox vs Malibu, told him we had an "08 Malibu we wanted to trade. Joe did some research for us and called back, by then we were leaning toward the equinox if the price was right. So on the 21st, we went to meet with Joe, who made us very comfortable, to the pointe of turning on the Indians game which we were missing as we had forgotten how long it takes to do a car deal. Was pretty happy on the final price, but was dissapointed on what we got for trade in on our spotless "08. After Joe went back to the BOSS with our counter offer, we were able to compromise and drove away in our new Equinox. So Thanks Joe for a job well done. Patricia Weber More