VanDevere Chevrolet
Akron, OH
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His customer service was very good. He spent the time, walking around the lot with me and answering questions about each of the cars. He worked very had to get me the best deal possible, and find the car walking around the lot with me and answering questions about each of the cars. He worked very had to get me the best deal possible, and find the car that best suited me. More
Jason Mowrer helped me find a 2011 Camaro in spite of how rare they are, suitable ones that is, this time of the year. He found three. One was the car I'd want to buy. He helped with price, options,etc. He u rare they are, suitable ones that is, this time of the year. He found three. One was the car I'd want to buy. He helped with price, options,etc. He understood my concern for getting what I really wanted rather than "settling " for a lesser car. As I look at all the cars around me on the road, I see many folks who seemingly did just that. When the car I wanted turned out to be sold out from under us, he found another when it looked like I would be relegated to ordering a 2012 and waiting till October to get it and at an inflated price. He did all of this with a smile and never once showed any sign of tension or frustration, which he really could have, understandably, done. He was friendly and welcoming. He makes me want to buy from HIM in the future. He was a gentleman, highly professional, and had a friendly manor. More
I have had a wonderful experience at VanDevere Chevrolet located at Vernon Odom Boulevard when purchasing my new used car. Joe is such a refreshing,knowledgeable,non pressuring salesman...this is certainly located at Vernon Odom Boulevard when purchasing my new used car. Joe is such a refreshing,knowledgeable,non pressuring salesman...this is certainly what I like. I found Joe to be an old friend whom I had not seen nor talked to in quite some time even though we just met the day I came in to look at any available equinoxs. Joe was ready and prepared to show not only what was available at the Odom Blvd lot but both other lots on West Market Street. The ease at which we talked, there was no hard pitch for other vehicles to see and the pace at which we looked on the lots for an equinox was with determination. Joe is an interesting young man with lots of likeable personalities and interests. He definitely pays attention to his customer and what they are interested in buying. I've returned to VanDevere a couple of times for service maintenance and we've greeted each other once again like old friends. Thanks Joe and thanks VanDevere group for your hospitality and friendly service. I am looking forward to continued amiable service. More
very friendly, knowledgable and customer service orientated. i would definately go to this sale person when i purchase my next new car. he made purchasing a car an enjoyable experience. thanks gir orientated. i would definately go to this sale person when i purchase my next new car. he made purchasing a car an enjoyable experience. thanks girrard. More
Very friendly atmoshphere and sales people. Free popcorn, toys for the kids, couches and flat screen TVs offered a comfortable environment for the whole family. CJ was very professional and worked hard to en toys for the kids, couches and flat screen TVs offered a comfortable environment for the whole family. CJ was very professional and worked hard to ensure that I bought the vehicle I wanted. That type of customer service is greatly appreciated. More
CJ was great from the time we initially spoke on the phone in the morning until the time I walked out of the dealership that afternoon in Brand New 2011 Chevy Cruze. CJ was very professional and patient phone in the morning until the time I walked out of the dealership that afternoon in Brand New 2011 Chevy Cruze. CJ was very professional and patient. He had a lot of knowledge about the 2011 Chevy Cruze and he even walked the car lot with me to help me find the vehicle that was just right for me. More
I called the dealership before I visited it and spoke with Jeremy. What I liked about that call, was that he didn't ask me alot of questions, he sounded professional and honestly sounded like he wanted m with Jeremy. What I liked about that call, was that he didn't ask me alot of questions, he sounded professional and honestly sounded like he wanted me to come look at the selections and would work with me to find a vehicle to transport my large dogs. When I arrived,we must have spent 2 hrs. there and when I decided on an HHR, but didn't like what was on the lot, he found out that there was one being detailed and showed me the photos of it. I left the dealership and went to 4 other places. Each of those places made me feel like I should buy brand new or they tried to talk me into vehicles that were out of my price range. Jeremy called and said the HHR is back and I went the next day to test drive it. I loved it, but was still hesitant about buying it. He was great about it, no pressure and while I was driving home, I realized I wanted that car, so I turned around and bought it. The more I thought about what Jeremy said about the dealership and how they stand by their vehicles,new or used, I knew I found my dealership for life. On the 2nd day of driving the vehicle, the door lock malfunctioned and I was locked out, with the key in my hand. I called Vandevere and they sent someone to help me immedietly, not hours later and let me tell you, I was not very pleasant at first, but whoever I spoke to was an angel in my distress. I scheduled an appt to have the key reprogrammed, they fixed it, washed the car and I was on my way in less than an hour. Had I known such a great place exists, I would not have waited so long to look for another car. As for price, I shopped around and found a few that were a bit lower but they had more miles on them and no moon roof. The entire staff were always smiling and the positive energy in the place was a electrifing. A different salesman even offered me some water when I had it in for that minor adjustment, and that just proved to me how they all work together for the good of the customer. Josh did an excellent job finding me a very low interest rate. He explained everything very well. More
CJ is a very nice young man who makes the customer feel very comfortable. He was also very professional and did not make me feel pressured to buy. very comfortable. He was also very professional and did not make me feel pressured to buy. More
Dennis did an excellent job, he did not pressure us and everyone worked with us and our budget. Dennis made car looking and buying a pleasant experience. We were thoroughly happy with car buying experienc everyone worked with us and our budget. Dennis made car looking and buying a pleasant experience. We were thoroughly happy with car buying experience and with Dennis. Thank you all at Van. Devere's. More