VanDevere Chevrolet

Ok I'm giving this review because cj is the best car salesman I've met so far. I went there for 3 different cars- two 2012 chevy impalas and a 2010 suzuki. They were all sold by the time I got there. On salesman I've met so far. I went there for 3 different cars- two 2012 chevy impalas and a 2010 suzuki. They were all sold by the time I got there. One of them was sold just five minutes before,and had the nerve to be parked outside by my grandmas car ;( Instead of doing what most dealers do and just saying these things happen,then try to push a hooptie on me,he kept searching for a car that I really wanted. Basically I put this poor man through xxxx. He took the time to drive me and my mom around about 3 or 4 vandevere lots looking for the vehicle I wanted. I found two cars I really liked at vandevere buick. He worked really hard to get the best kind of financing for me and I was able to get the car I wanted. Even got me zero down.There's a little more to the story but to make it short(too late?) Cj spent time with me and got me what I wanted so now I'm driving around in a 2008 nissan altima coupe with a nicely padded bank account. THANK YOU CJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ!!!!!!!! <3 More

The car buying experience here was pleasant....everyone is very nice in the dealership. I am not convinced that the quality they put into the inspection of their used vehicles is that great....because my v is very nice in the dealership. I am not convinced that the quality they put into the inspection of their used vehicles is that great....because my vehicle was sold to me with the check engine light on, and even though it was agreed upon that they would fix it on their dime as part of the "We Owe, You Owe" form, it was like pulling teeth trying to get it fixed. I dropped my car off on Sunday night to be fixed on Monday, and they called to tell me that a sensor had to be replaced but they didn't have it in stock, so I wouldn't get my car back until Tuesday and they refused to give me a replacement vehicle or a rental. I even talked to the salesman and he didn't do anything to help my situation for getting a rental. My car had to be fixed again on Tuesday because they put the WRONG part in my car and the check engine light came on again while the car was on it's way back to me. They did offer to get me into a rental on Tuesday while they still had my car on their expense before I could ask. The service guy had no explanation as to why they put the wrong part in my vehicle, but it doesn't leave me feeling good about taking my vehicle there for future service. I understand mistakes happen, but there should be checks and balances in place to avoid something like that happening. The check engine light was noticed only after the key had been found to my car...which I was told was "lost" a few days before. I honestly think that they would've tried to sell me this vehicle without me looking at it or test driving it and I feel like they were trying to get one over on me. I was told that they had a locksmith out to get a key made for the car, but it's been 7 days and nothing has been mentioned about getting me a 2nd key or a key fob. This dealership promises lots of nice things, but you really need to be aggressive for getting what you believe you should get from this dealership, especially when buying a used car. Make sure you get it down in writing BEFORE you sign the papers, because once you sign and they have their money it's almost like they are done giving you anything as a customer. More

Shane was great. I didn't plan on leaving with a car but he helped me find a way to afford my dream car. He stayed after hours just to ensure I was satisfied and I am extremely glad I got to work with him. he helped me find a way to afford my dream car. He stayed after hours just to ensure I was satisfied and I am extremely glad I got to work with him. More

Alan was great to work with. He made the car buying experience tolerable. He was courteous and friendly. The finance person was outstanding. No pressures. Very enjoyable experience. experience tolerable. He was courteous and friendly. The finance person was outstanding. No pressures. Very enjoyable experience. More

This was our first time at Van Devere and we would recommend this dealership to anyone! The people are friendly and patient. They explained things very clearly to us and we felt very comfortable. Ron recommend this dealership to anyone! The people are friendly and patient. They explained things very clearly to us and we felt very comfortable. Ron Brown was who we were working with and he is a wonderful man. He's a family man who has humor, patience and didn't make us feel like we had to hurry. He was on top of things. Oh and the music in this place is awesome!!!! LOL More

I consider myself lucky to have visited your dealership and especially for being approached by Andy.He was not high pressure which I can not tolerate. He was about the friendliest person I have met for a c and especially for being approached by Andy.He was not high pressure which I can not tolerate. He was about the friendliest person I have met for a car salesman. He went out of his way to find out what I needed and then took a very short time to locate it.I find him to be refreshingly honest and will definitely give him and your dealership my future business. Do not regret anything! THANK YOU ANDY! More

This was my first experience with this dealership and the salesman, Renato D'agruma, made the buying experience a pleasant one. He went out of his way to find the right vehicle for my father and then go the salesman, Renato D'agruma, made the buying experience a pleasant one. He went out of his way to find the right vehicle for my father and then go the extra mile to make sure my father was completely happy. He spent a lot of time with us and explained everything in detail. He made us both very comfortable during the buying experience and then followed up after the purchase to make sure my father had all the information he needed and was completely happy with his new vehicle. I would recommend Renato to any future car buyer! Thank You for making the car buying experience a pleasant one. More

Beware of Van Devere auto dealerships in northeast Ohio (http://vandevere.com/). These guys are the biggest bunch of crooks in the auto industry. They love to sell you the extended warranty and then find w (http://vandevere.com/). These guys are the biggest bunch of crooks in the auto industry. They love to sell you the extended warranty and then find ways to get out of providing coverage when you need it the most. Bottom line is that I bought an 08 Jeep from them in 2010 and paid $2000 for an extended warranty, and I just paid $5000 to put a new engine in it. "Sorry but the warranty you paid $2000 for is not valid under these circumstances." Well done Van Devere - with your shady business practices and xxxx-poor customer service you will never get a dime of my business ever again. More

Renato seemed to go that extra mile to give me the answers to questions he didn't immediately have. Pleasant personality and talked to me face to face. I will recommend him to my friends who may be answers to questions he didn't immediately have. Pleasant personality and talked to me face to face. I will recommend him to my friends who may be looking for veheckles. KIT More

It was a amazing experience. cj was willing to listen to what we wanted and he went above and beyond to help us to get the very best possible deal . Hands down the best dealership in north east ohio. what we wanted and he went above and beyond to help us to get the very best possible deal . Hands down the best dealership in north east ohio. More