VanDevere Chevrolet
Akron, OH
Filter Reviews by Keyword
By Type
Showing 334 reviews
The worst service I have ever had. They had my vehicle for more than ten day. I had to call about it to find out it had been finished for days. Then on top of that they made me wait t They had my vehicle for more than ten day. I had to call about it to find out it had been finished for days. Then on top of that they made me wait to pick it up. It was dirty. Never going there again. It to bad cause my sales man Brian is great. More
Took my truck in for an oil change. Left with only 3 quarts in my truck. Checked it after it flashed low oil 80 miles later. Added 3 quarts. Service manager did my oil change for me aga Left with only 3 quarts in my truck. Checked it after it flashed low oil 80 miles later. Added 3 quarts. Service manager did my oil change for me again today. Said there was only 6 quarts that came out. Never have I had a reason to check my own oil after a dealership oil change. Going to take a lot for me to even buy a vehicle from this dealership again. More
The service department advisor did an excellent job keeping me informed of the status of my vehicle while I had it in for service. Always a pleasant experience. keeping me informed of the status of my vehicle while I had it in for service. Always a pleasant experience. More
Bait and Switch. Called ahead, confirmed vehicle availability (on the lot, for sale, no deposit/not pre-sold). Emphasized I was making a 90 mile/90 minute round-tri Called ahead, confirmed vehicle availability (on the lot, for sale, no deposit/not pre-sold). Emphasized I was making a 90 mile/90 minute round-trip. Arrive to find no vehicles available and being offered other vehicle models. Sales team playing stupid and apologizing. Also - no way to complain to GM (except for sending a hard copy letter to a physical address or calling them directly (I am)). No Chevy or GM products for me! More
Replaced recall airbag on 2011 Avalanche notice the dash is crack all kinds of excuses they say they did not crack need to take a before and after video to prove to get anything done is crack all kinds of excuses they say they did not crack need to take a before and after video to prove to get anything done More