VanDevere Buick

I purchased a vehicle from the Auto Outlet in December 2010, they were friendly and had great customer service. I had heard a problem in the front of the vehicle in December and took it to the Market Stre 2010, they were friendly and had great customer service. I had heard a problem in the front of the vehicle in December and took it to the Market Street Customer Service Center to have them look at it. I researched online and saw there had been some problems with the ball joints which what I asked them about. They stated they found no problem at that time. Now they state the left ball joint has gone bad and they want me to pay $649 to fix it. I have not had the car for a year and they want me to pay that, when I stated There was a problem with it months ago. I know my vehicle was not brand new,but I did not except to have to put that much money into this vehicle this soon. I have recommended my family and friends to vandevere, but I will not recommend vandevere anymore. If I could I will give the vehicle back and take the loss. I am very disappointed in the treatment I received. More

I had a wonderful experience working with Randy Browne. He was friendly efficient and a no hassle sales guy with me. I would go back and work with Randy and the team at Van Devere any day! He was friendly efficient and a no hassle sales guy with me. I would go back and work with Randy and the team at Van Devere any day! More

From the time I called till I drove away in my new Optima Steve Sabitsch took great care of me. Steve listened to what I was looking for and found the vehicle in my price range. I never felt pressured! Steve Steve Sabitsch took great care of me. Steve listened to what I was looking for and found the vehicle in my price range. I never felt pressured! Steve then took me to the service center and introduced me to Lisa Kerlee. Steve and Lisa covered the warranty and the advantages of seviceing my car at Vandevere. Then Steve took me to Jim Zurzolo who went over the details of my financeing. Steve had my car cleaned and filled with gas when I was ready to leave. He answered my last few questions and went over the location and operation of the lights, shifter, steering wheel, mirrors and sound system so I would have a safe and comfortable drive home. GREAT JOB STEVE Todd Lesher More

all and all the staff was very customer friendly, and they did all they could to put me into a car that could fit my budget. steve and randy bent over backwards to help me as much as possible! thanks guy they did all they could to put me into a car that could fit my budget. steve and randy bent over backwards to help me as much as possible! thanks guys. the only bad part was the hour wait! lol More

Rob amos was very helpful with all my questions that I had about my new car. He was very informative and easy to talk to. I felt very confident in him. Thanks to his confidence and persistence I got the c had about my new car. He was very informative and easy to talk to. I felt very confident in him. Thanks to his confidence and persistence I got the car I wanted! More

Excellent customer service by Steve and Russ! Steve made me feel very comfortable and not pressured or rushed. He was very knowledgeable about the cars and the company. He's a friendly and personable guy. me feel very comfortable and not pressured or rushed. He was very knowledgeable about the cars and the company. He's a friendly and personable guy. Russ explained everything in a way that was easy to understand. He was friendly and no pressure. He gave me options but understood my decisions. He was able to answer all of my questions. I was also very impressed with the personalized video I received from Rob Amos when I sent an internet inquiry about the car. That was a very cool feature. Fantastic experience all around. My car buying experience could not have been any better! More

Rob was extremely helpful and pleasant. I would recommend him to any friends looking for a new car. Rob was courteous and respectful of my time and that is very important. recommend him to any friends looking for a new car. Rob was courteous and respectful of my time and that is very important. More

We were quit satisfied for the services received and the price been settled. Overall..quit satisfing experience and would recommend this place to my friends. price been settled. Overall..quit satisfing experience and would recommend this place to my friends. More

Randy Browne did a great job coordinating and communicating our new car purchase. The entire VanDevere team was extremely courteous and seemed to have a genuine concern for making this purchase a communicating our new car purchase. The entire VanDevere team was extremely courteous and seemed to have a genuine concern for making this purchase a pleasurable one. We'll be back and will send our friends and family their way. Thank you, John & Anisa, Streetsboro, Ohio. More