Van Subaru

Positive experience and friendly people! I can't thank Van Subaru enough for making the car buying experience for me and my family such positive one! Our specific needs for SUV were carefully I can't thank Van Subaru enough for making the car buying experience for me and my family such positive one! Our specific needs for SUV were carefully heard and analyzed. No one tried to force us to purchase the higher end SUV model or the more expensive warranties or any such thing. Eddie Jenkins (Sales Consultant), Joe Antal (General Manager), Chris Wood (Sales Manager), and Jacob Oberfoell (Finance Manager) were an absolute pleasure to work with. I really appreciate their friendliness, honesty, patience, and guidance. In addition, Aaron Hansberry (Sales Manager) and Lisa Van V. (Service Advisor) were extremely helpful in explaining some neat features of our new Forester during the first service center visit for placement of some accessories. I would highly recommend the Van Subaru Family!! More

The Allen's " 110% Positive Experience " We started out the new year by purchasing a 2015 Forester. We knew we wanted another Subaru, as we had already owned 6 of them. They are great al We started out the new year by purchasing a 2015 Forester. We knew we wanted another Subaru, as we had already owned 6 of them. They are great all around vehicles, having won many safety awards. Everyone at this Dealership was friendly and helpful; all the way up to the General Manager, Joe Antal. Our salesman, Ben Johnson, was the best. Once we decided exactly the model we wanted, it only took him 24 hours to get it on the lot. Was quite satisfied with our deal and trade in. We are totally happy with our experience at Van Subaru and would highly recommend them to everyone. More

Great experience! Bought a 2015 Subaru Outback. The entire dealership exhibited professional and personal service. I highly recommend them to anyone who wants a great Bought a 2015 Subaru Outback. The entire dealership exhibited professional and personal service. I highly recommend them to anyone who wants a great car and good people to deal with. More

They do the right thing. I had a problem with the OEM tires on my 2015 Subaru Forester. In my opinion, they were exhibiting poor traction in "lightly icy" road conditions. As I had a problem with the OEM tires on my 2015 Subaru Forester. In my opinion, they were exhibiting poor traction in "lightly icy" road conditions. As a consequence, I did not feel safe driving the vehicle. Van Subaru replaced those OEM tires with a new set of highly rated All Season tires, at absolutely no cost to me. They only thing they asked me to do was to send an email to Subaru.com, informing the corporation that I had a "vehicle problem". It remains to be seen how well these new tires will grip the road, but that has no bearing on my opinion of Van Subaru. Bottom line: They are tops. More

Very Pleased I was very nervous about buying a new car for the first time by myself. I cannot say anything but good about this experience. I was especially pleas I was very nervous about buying a new car for the first time by myself. I cannot say anything but good about this experience. I was especially pleased with how the General Manager Joe Antal worked with my salesman. I genuinely felt like they were trying to do the best they could for me. I was impressed with the professionalism of the General Manager especially and could sense a atmosphere of family there. I will definitely buy from again and will be using their service department even though its quite a drive for me. More

I will only buy from this dealership What to say but only "WOW". This place is awesome. I purchased a Forester XT from John Wickwire at Van Subaru and the entire experience was amazing. T What to say but only "WOW". This place is awesome. I purchased a Forester XT from John Wickwire at Van Subaru and the entire experience was amazing. The buying experience was extremely seamless. John did a wonderful job not only showing and selling the car but he also delivered my "newer" used Subaru to my work. That was totally unexpected especially since this was a used vehicle. I highly recommend this dealership. More

Unethical practices Sales rep was professional...sales manager was professional...general manager was nasty, went back on his word as to what they would give me for my tr Sales rep was professional...sales manager was professional...general manager was nasty, went back on his word as to what they would give me for my trade-in and actually threw my car keys at me AFTER i HAD DRIVEN FORTY MILES TO THEIR DEALERSHIP. Joe Antal is the general manager...most arragant, unprofessional, rude sales person I have ever met. He actually scared my daughter whom I was buying a new car for. DO NOT PATRONIZE THIS DEALER>>>COMPLAINTS HAVE BEEN FILED WITH SUBARU OF AMERICA, BETTER BUSINESS BUREAU AND LEGAL ACTION IS BEING CONTEMPLATED...PLEASE FEEL FREE TO CONTACT ME AND I WILL PROVIDE VIVID AND SCARY DETAILS REGARDING THIS DEALERSHIP AND ESPECIALLY MR. ANTAL !!!!!!!!!!!! (HEATHERSMAN2011@HOTMAIL.COM) More

A Good Experience I was just looking at SUV's at Van Subaru - their Salesman Sam Miller was a pleasure to talk with. He answered all my questions, showed me valid compa I was just looking at SUV's at Van Subaru - their Salesman Sam Miller was a pleasure to talk with. He answered all my questions, showed me valid comparisons, and in general helped me see the quality and value of a Subaru. I purchased my Forester and am very pleased with it. I highly recommend Van Subaru and Sam Miller to anyone looking for a new or used car. More

Avoid the dealer, worst experience ever I was trying to buy a 2014 Subaru Outback that this dealership was selling on their website. I was dealing with Guy Merola. He got a purchase price fr I was trying to buy a 2014 Subaru Outback that this dealership was selling on their website. I was dealing with Guy Merola. He got a purchase price from his manager and presented it to me. I agreed on his price on the Outback. Since I was an out of state buyer, I gave the dealership a $500.00 credit card deposit. I scheduled time off work, made travel and financial arrangements and prepared to come get my car. When I called Mr Merola with my travel plans he told me his General Manager Joe Antal has voided the deal and decided he needed an extra $3000.00 for the Outback since it was a hot car. Mr Merola requested that I look at their website and confirm the $3000.00 price increase. I refused to pay their upcharge and requested our previously agreed upon price be honored. General Manager Joe Antal refused to honor it and stated he could back out since he did not sign the purchase contract. I requested my $500.00 deposit be refunded. Mr Antal refused, so I called Subaru of America and requested their assistance. Thanks to their assistance I did get my deposit back approximately one week later. I have never been treated so poorly and lied to by a dealership as this one. I have family who live nearby and I have informed them to avoid this dealership. Hopefully other prospective buyers will read my sales experience and avoid them as well. More

Each time I have been in the dealership, my experiences have been very positive. Prompt, friendly and curteous service with any problems I came in with resolved. I also like that their location has such ea have been very positive. Prompt, friendly and curteous service with any problems I came in with resolved. I also like that their location has such easy access off the highway. I have moved to another location within the metro area since leasing my Subaru Impreza - a great vehicle - but can still easily access the dealership. Preston and Marcus were great to deal with, each proving me a card with their emails and cell phone numbers. More