Van Subaru

I have never had such discourteous unpleasent CS experience EVER for service. Avoid like this dealership at all costs!!! HORRIFIC!! experience EVER for service. Avoid like this dealership at all costs!!! HORRIFIC!! More

had a very good experience with getting a new forester to replace the one I had purchased there in 2016 replace the one I had purchased there in 2016 More

Found my Forester on their website. Took a screenshot and when we got to the dealership the price was higher. They agreed to sell it for the price in the screenshot and I signed a contr Took a screenshot and when we got to the dealership the price was higher. They agreed to sell it for the price in the screenshot and I signed a contract. Then another person comes over and says I have to pay an additional $598 for an OPTIONAL service they had already done to the car. The other agreement was no where in sight. The tires were bald on the outside but they would only replace if I paid an additional $800. There was only a fourth of a tank of gas when I picked it up. This dealership seems to care more about the money than the customer. They were condescending when I mentioned how much the price was over the value of the car. I liked the salesperson but he was the only one. This dealership is the true representation of slimy and shady car dealers! More

The service department is a fraud buyer beware of unneeded service sold. My friend that just lost her husband brought her car here for service. They sold her a front and rear diff service for $247. H unneeded service sold. My friend that just lost her husband brought her car here for service. They sold her a front and rear diff service for $247. Her car has 16k on miles and service is not due until 30k on miles. I contacted Service department to question this service and they said it was dirty. First off all diff fluid is dirty at 16k. It's they velocity that matters. If there is anything abnormal then something must be wrong with the diff in that case it should be covered under factory warranty. The service manager said he would give store credit. He never followed through because it's not going to her email. We'll she doesn't want this company to have her email. I get it but he needs to refund her credit card then. We will be filing a Attorney General Complaint on this company along with contacting Subaru so they know Van's service practices. More

Very helpful, good service; Eliseo was a great salesman. We had a good explanation, only at our age we could not take in all the information about the technology. We had a good explanation, only at our age we could not take in all the information about the technology. More

Good experience overall. Accommodating on most things. Some extras we bought we had to wait for and when they came in service was great. One thing I am disappointed with is Accommodating on most things. Some extras we bought we had to wait for and when they came in service was great. One thing I am disappointed with is we have not yet received any info on an extended warranty we purchased after 3 times contacting the dealership. I don't even know the name of the company. More

Professional, helpful staff. Make you feel like an individual, not just a customer. Great to work with. Make you feel like an individual, not just a customer. Great to work with. More