Van Nuys Kia

4.5 stars Quality service. Friendly. We made an appointment on a Saturday, therefore we had no issues getting the service done. Other than the cost, it was exce Quality service. Friendly. We made an appointment on a Saturday, therefore we had no issues getting the service done. Other than the cost, it was excellent. More

Vehicle as promised I was seeking to purchase a late model, low mileage Eos and made calls to several dealerships. VW of Van Nuys replied and discussed my needs over the I was seeking to purchase a late model, low mileage Eos and made calls to several dealerships. VW of Van Nuys replied and discussed my needs over the phone and invited me to see a car at their dealership. WhenI arrived, it was waiting in the showroom looking great and I was able to take it for a drive and negotiated a price with my trade in that seemed fair. Except for the time spent at dealership to complete sale of about 4 hours, which seemed excessive, I was very pleased with my experience. More

Pre owned purchase My wife and I had our VW tragically totaled at a stop light. We needed to replace the car. Found a VW TSI at Van Nuys VW. Went to see it, was hesitant My wife and I had our VW tragically totaled at a stop light. We needed to replace the car. Found a VW TSI at Van Nuys VW. Went to see it, was hesitant until we met Monsy. She was kind, courteous and honest. We bought the car that day and still feel it was the best car buying experience we have ever had. If in the market for a VW... lok them up at Van Nuys VW. I recommend them. More

Easy transaction The staff was very helpful. The only problem I had was from Volkswagen not the staff. I don't like the fact, that new customers get penalized. Take ca The staff was very helpful. The only problem I had was from Volkswagen not the staff. I don't like the fact, that new customers get penalized. Take care of your repeat customers, but don't tell new ones they are paying more! More

Nice and happy Best dealership service department I ever been. personal are very friendly. they did exactly what they set. it cost me little more then i was expected Best dealership service department I ever been. personal are very friendly. they did exactly what they set. it cost me little more then i was expected bat i saved lots of time. More

My Great Car Doctors I especially appreciate having a talk with the mechanic who had inspected my car. There were some decisions I had to make about investing more, or not I especially appreciate having a talk with the mechanic who had inspected my car. There were some decisions I had to make about investing more, or not, into my older vehicle, and he helped me weigh all my options. And from the time I talked to Marcia Gay - when I had first arrived at Van Nuys VW - to the final call from her, then my picking up my rejuvenated car, I couldn't be more Happy with how everyone has treated me, and with how everybody was so helpful to me. And with the excellent work they did to fix my VW Golf. Thank you So Much, everyone there at Van Nuys VW! More

Amazing! I'm kind of sad this dealer is far away from my house because it's truly the best Volkswagen dealer I've ever been to. The customer service is what ke I'm kind of sad this dealer is far away from my house because it's truly the best Volkswagen dealer I've ever been to. The customer service is what keeps making me going back. More

Fast and Efficient Marcia evaluated my car, listened to my concerns, and after repair explained carefully the problems with my vehicle and how they were resolved. Car ru Marcia evaluated my car, listened to my concerns, and after repair explained carefully the problems with my vehicle and how they were resolved. Car runs smoothly and much better. More

Simply the best I am totally satisfied with my experience. My car is fixed and everyone treated me with such respect. It was a pleasure to work with this professiona I am totally satisfied with my experience. My car is fixed and everyone treated me with such respect. It was a pleasure to work with this professional group of people. More

repair of 2010 jetta Tom is nothing short of exemplary. I'm an old guy, been around, when service is important Tom is the most pleasant, professional and knowledgeable pe Tom is nothing short of exemplary. I'm an old guy, been around, when service is important Tom is the most pleasant, professional and knowledgeable person I've had the pleasure to deal with. Volkswagen is lucky to have an employee like Tom. If I were running a corporation or large dealer I'd try to steal him away. More