Van Nuys Chrysler Dodge Jeep Ram - Service Center

Hector jr handled the service for my car. I left very happy. Hector -you are the best! I left very happy. Hector -you are the best! More

Peyman was professional and responded in a timely manner. He was helpful and answered all our questions He was helpful and answered all our questions More

Great customer service , friendly at the desk. My truck was done around the estimate time I will gladly come back anytime. My truck was done around the estimate time I will gladly come back anytime. More

Excellent customer service. Quick response time. I would definitely come back & get all my services needed here. Quick response time. I would definitely come back & get all my services needed here. More

Great service as always, payman replay help and make it easy to come in and out easy to come in and out More

I was recently in for an oil change and my service was made very quick and efficient. My advisor Roger called me to let me know my car was ready. made very quick and efficient. My advisor Roger called me to let me know my car was ready. More

Brought my Jeep in for an estimate. I was quoted a charge of under $300 to look at the vehicle. I then received a breakdown of the work they said I needed on my vehicle. Almost $10,000 I was quoted a charge of under $300 to look at the vehicle. I then received a breakdown of the work they said I needed on my vehicle. Almost $10,000 for minor problems. We only have a tad over 50,000 miles. I declined the service as the quote was outrageous. When my husband went to pick up our car the service advisor told him that we were getting charged for each warning light diagnostics. Almost $600 just to look at two problems. I was charged double of what was authorized by me. The service advisor was rude to my husband with a tough luck attitude. I took my vehicle to another mechanic the next day that gave me a free quote. He described to me in depth on the work needed and gave me a quote. The work I decided to have done was almost $4000 less than the dealership quote. I am very unsatisfied with my experience at the Jeep dealership. To top it off I was contacted twice by them asking if they could buy my in-high-demand vehicle. I feel they were charging me outrageous service prices to push me into trading in my vehicle. Not happening; I love my car! More

Very nice and very quick response. I was expecting to be ready in 3 weeks, but it was way earlier. I was expecting to be ready in 3 weeks, but it was way earlier. More

They can never fix your car when it has a recall. They will say they will call you, but they will never do. They will say they will call you, but they will never do. More

Payman was a great consultant and really went the extra mile suggesting a cost effective solution for my car. Can highly recommend him. mile suggesting a cost effective solution for my car. Can highly recommend him. More