Van Nuys Chrysler Dodge Jeep Ram - Service Center

Great service from Eddie and team! Finding a great and reliable dealership isnt always easy, but and Eddie and the team here are hands down the best! Fast, friendly and attentive. Finding a great and reliable dealership isnt always easy, but and Eddie and the team here are hands down the best! Fast, friendly and attentive. More

Great Excellent service, friendly service. Got all my needs taken care of in a timely manner. Friendly staff, even provided a loaner car for me. Cost free. Excellent service, friendly service. Got all my needs taken care of in a timely manner. Friendly staff, even provided a loaner car for me. Cost free. 5 stars More

Service dept Easy in and out. Received excellent service for me and my Jeep. Very thorough and informative. Would highly recommend to friends and family. Thank you Easy in and out. Received excellent service for me and my Jeep. Very thorough and informative. Would highly recommend to friends and family. Thank you! More

Service Routine service completed on my Jeep Grand Cherokee coupon was honored no appointment necessary pleasant experience thank you team at Russell Westbroo Routine service completed on my Jeep Grand Cherokee coupon was honored no appointment necessary pleasant experience thank you team at Russell Westbrook of Van Nuys! More

Service Eddie was very helpful. Just came in for an oil change, rotation and check the rear end of our car as there is a noise as we are driving. He said the Eddie was very helpful. Just came in for an oil change, rotation and check the rear end of our car as there is a noise as we are driving. He said the noise is not coming g from the rear end that is coming from the back two tires. Eddie claims they could not do the rotation as he said the back two tires are cracked on the inside and said that is causing the noise. We were not able to look at it. I hope he is correct as we are getting new tires and this better fix the problem or we will be back. More

Always Improving!! I’ve been coming to this service center for almost 4 years! When I first began to come here they were not a great center. Hey nearing and send me time I’ve been coming to this service center for almost 4 years! When I first began to come here they were not a great center. Hey nearing and send me times rude! However, a lot of staff has changed in the last year or two and the quality of the service experience has improved exponentially!! A well organized and caring crew! Really great service! More

Standard level of service They accommodated me before my appointment and provided a loaner car through Budget. The paperwork was not provided to Budget so I had to wait. Also, They accommodated me before my appointment and provided a loaner car through Budget. The paperwork was not provided to Budget so I had to wait. Also, I was properly notified when my car was ready. Otherwise it was good service and friendly. They’re super busy. More

recall Service was fast and very good plus Jeep got an uber to give me a ride home while I was waiting. so far everytime I have has service it's been great! Service was fast and very good plus Jeep got an uber to give me a ride home while I was waiting. so far everytime I have has service it's been great! More

comprehensive work and helpful staff I have service coupons from the dealership that sold me my jeep and which is now closed (Canoga Park). The service rep knew all about them and there w I have service coupons from the dealership that sold me my jeep and which is now closed (Canoga Park). The service rep knew all about them and there was no trouble or issues in honoring them. The bill was clear about the work done. The service rep took the time to keep me informed of progress while working. I was grateful for the cold water and though the waiting area was noisy I was able to read on a comfortable chair. More

Best staff and fast service. Very easy and efficient. Alex Baptiste helped me greatly, took in my car for a quick interior fix, had it done in 25 mins. BEST!!!!! Very easy and efficient. Alex Baptiste helped me greatly, took in my car for a quick interior fix, had it done in 25 mins. BEST!!!!! More