Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,605 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
Poor service, car damage. Very unsatisfied with service overall. I paid over $3000 on labor and my car came back to me with center console damage. Front bumper hanging off. Pan Very unsatisfied with service overall. I paid over $3000 on labor and my car came back to me with center console damage. Front bumper hanging off. Panel on sound system in trunk was disassemble for no reason. Explanations given to me by service agent did not make sense to me. When talking to me, I was referred as "Bro". Very unhappy. More
I was happy in the end The only thing that the phone was not working and I had to come there to see what was going on the first time but we understand. The only thing that the phone was not working and I had to come there to see what was going on the first time but we understand. More
Once again FANTASTIC SERVICE My 300c had to go in for service and it is such a pleasure to come this dealership - Service reps are on point and courteous- Mike and Eddie run a Gre My 300c had to go in for service and it is such a pleasure to come this dealership - Service reps are on point and courteous- Mike and Eddie run a Great Service Department - they care that my car is taken care of as much as I do !! Thank You - More
"best Technicians" Came in for an oil change and waited after that went to finish my day. During my drive the car smelled like oil I thought maybe because it had a fresh Came in for an oil change and waited after that went to finish my day. During my drive the car smelled like oil I thought maybe because it had a fresh oil change. Arrived at my house and had my husband inspect the engine bay and below. There was oil on the engine cover and beneath there was oil everywhere. Along the away bar, power steering, bottom cover, etc... The oils filter looks like it's leaking oil and it doesn't look like fresh oil looks like old oil was my oil filter replaced? Might pay a visit again. The service guy also called my V8 hemi a V7 so dunno about there service employees knowing there stuff. More
Great service everything was done as fast as possible and they were very helpful with everything I needed. They answered all of my questions I had. service everything was done as fast as possible and they were very helpful with everything I needed. They answered all of my questions I had. More
Friendly service Benny took care of me When I brought my Jeep Grand Cherokee and to have the motor mounts replaced. He made sure I was happy before I left Benny took care of me When I brought my Jeep Grand Cherokee and to have the motor mounts replaced. He made sure I was happy before I left More
Great!!! Oscar Gallegos was great! Made my experience easy! No appointment and was able to drop off in the AM and have my car back by lunch.. Oscar Gallegos was great! Made my experience easy! No appointment and was able to drop off in the AM and have my car back by lunch.. More
Outstanding Customer Service The service was outstanding and all the Westbrook employees were great to work with. I will get all the services done there and I will recommend anyon The service was outstanding and all the Westbrook employees were great to work with. I will get all the services done there and I will recommend anyone who needs Dodge service to go there. More
Recall My service writer, Benny, is excellent! My one issue is, however, I asked that the tire pressure be corrected and it wasn’t done even though Benny My service writer, Benny, is excellent! My one issue is, however, I asked that the tire pressure be corrected and it wasn’t done even though Benny wrote it in block letters on the order. It was not Benny’s fault. More
Top notch service Very friendly and courteous staff helped me with a dead battery. Hector the service writer told me right away that it was covered under warranty. Whil Very friendly and courteous staff helped me with a dead battery. Hector the service writer told me right away that it was covered under warranty. While I was there I was notified that my car had recalls that needed to be addressed. I received a rental and the next day my car was ready. I would recommend you buy a car just for the service. More