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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,606 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,606 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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November 06, 2019
Great service I was really pleased with the service. The car was fixed 2 days earlier than estimated. The people were great. They arranged pickup from Enterprise an I was really pleased with the service. The car was fixed 2 days earlier than estimated. The people were great. They arranged pickup from Enterprise and paid for the rental car. More
by DRISING
Verified CustomerEmployees Worked With
Eddie
November 06, 2019
Thanks Oscar! Oscar is so helpful. And, he always remembers me and my son when I come in, which makes me feel cared for. Thanks for everything Oscar! Oscar is so helpful. And, he always remembers me and my son when I come in, which makes me feel cared for. Thanks for everything Oscar! More
by ddbear3
Employees Worked With
Oscar Sanchez
November 05, 2019
Efficient and all around great service With friendly staff greeting me in a welcoming atmosphere, I knew my car would be in great hands from the way they treated me as soon as I walked in t With friendly staff greeting me in a welcoming atmosphere, I knew my car would be in great hands from the way they treated me as soon as I walked in to have my car serviced. Thanks a bunch to Vahe and Shelly for being so attentive and caring about the needs I had for my car. More
by luisp.alvarez
Employees Worked With
Vahe Gabrielyan and Shelly
November 05, 2019
radio wasnt working The guy Fabian didnt show up at 7:30 am when the appointment was supposed to take place, didnt call me in the morning when i was expecting his call an The guy Fabian didnt show up at 7:30 am when the appointment was supposed to take place, didnt call me in the morning when i was expecting his call and know what happened to my car, call me eventually saying it fixed it, i went there the guy was eternally busy, eventually another Service guy helped out and just gave me my car back and the guy was outside talking to a woman... we all work, nobody likes to waste time. More
by ANTO1980
Employees Worked With
fabian
November 04, 2019
Satisfied I’m Happy with the Excellent service I received. The advisor was very helpful and knowledgeable about my vehicle and recommended maintenance needed.. I’m Happy with the Excellent service I received. The advisor was very helpful and knowledgeable about my vehicle and recommended maintenance needed... and helped w/ paring my phone to my car.. ✨😊 More
by rhazrich
Employees Worked With
Benny Marikta
November 04, 2019
Most satisfied! The Service Director, Mr. Mike Asatryan, is always extremely helpful, attentive and professional. The Service Advisors, Alex and Vahe, are also most The Service Director, Mr. Mike Asatryan, is always extremely helpful, attentive and professional. The Service Advisors, Alex and Vahe, are also most helpful and professional. The service I receive here is the best of any Dodge dealership I have experienced! More
by PATRICKLANDER
November 04, 2019
Easy service appt. Hector was great, kept me update to date via text. I wasn't able to make an appt online for some reason but a phone call was just as easy Hector was great, kept me update to date via text. I wasn't able to make an appt online for some reason but a phone call was just as easy More
by MMD - Pacifica
Employees Worked With
Hector
November 04, 2019
Orrible Lleve mi carro a reparación y cambio de aceite al final que fui por mi carro fueron bueno para cobrarme pero no me dijeron que tal estaba el carro que Lleve mi carro a reparación y cambio de aceite al final que fui por mi carro fueron bueno para cobrarme pero no me dijeron que tal estaba el carro que cambiaron ni nada pague más de lo a cordado orrible mala experiencia More
by llurinymejia
Employees Worked With
Héctor
November 03, 2019
Great communication and quick service! This is the 4th VCA dealer I've visited to get repairs on JEEP vehicles and I have to say Hector and Mike made my experience worth the drive. Hector r This is the 4th VCA dealer I've visited to get repairs on JEEP vehicles and I have to say Hector and Mike made my experience worth the drive. Hector really listened to my worries regarding my Jeep's transmission and they were honest about the repair times and work needed to be done. We realized the transmission had to be replaced so I ended up getting that covered by my Jeep's warranty and I added a few other service repairs to keep my car running spot on! I'm definitely coming back for any other service I need on my Wrangler! Russell Westbrook has my full trust and confidence. More
by melurquiza
November 02, 2019
Alan Jones is the best!!!!!!!’ Best Service consultant! Very informative, received updates me on my vehicle in a timely manner. Issue with my vehicle was fixed same day. Thanks Alan Best Service consultant! Very informative, received updates me on my vehicle in a timely manner. Issue with my vehicle was fixed same day. Thanks Alan! More
by KOKI_72003
Employees Worked With
Alan Jones
