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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,661 Reviews

2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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May 23, 2020

It was quick, easy, and helpful. My service person (whose name escapes me, so the person I gave 5 stars to may not be him) also helped me set up Bluetooth in my car. More

by maxjschapiro
Recommend Dealer
Yes
Employees Worked With
Shayan Ghelichkani
May 23, 2020

Warranty service. I worked with one of folks from service dept. I related him excellent for great service he provided to me. I am satisfied with his service. More

by andy_zhou78
Recommend Dealer
Yes
Employees Worked With
Forgot his name
May 23, 2020

I have a lot of problems with my Jeep Renegade. Most of the time no one can tell me why I have the problems. I take my Jeep to you for oil changes and updates. Your service people are very kind to try and More

by finkylinky1
Recommend Dealer
Yes
Employees Worked With
Payman
May 22, 2020

One of the best experiences I’ve had serving my car. Prompt, professional, and very friendly. I received my car almost immediately after dropping it off. Thank you! More

by Lordunferth
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Del Rio
May 22, 2020

Benny in service was great and very responsive in these crazy COVID times. Parts were slow to get, but he did it. Thank you to Benny and the mechanic. More

by DRLESAVOY
Recommend Dealer
Yes
Employees Worked With
Benny in service
May 20, 2020

Your parts and service Dept is very good! My last issue was solve quickly and easily and was completely covered under my extended warranty! Thanks More

by colinmichaelwest
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Del Rio
May 20, 2020

It was the worse experience I have ever had!!! Will never refer anyone to them. They still haven’t sent my check for putting the wrong miles on my car. I didn’t get my floor Matt’s and spare key until a mont More

by Gayusha74
Recommend Dealer
No
Employees Worked With
Nate Saab
May 23, 2020 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We strive to provide a smooth and professional experience to every customer. I apologize if you felt there was any miscommunication or confusion, and I'd like to learn more of the details of your visit to see how I can help. Please reach out to me when you find the time. Regards, Vikas Mehandroo General Manager vikasm@russellwestbrookcdjr.com

May 19, 2020

I don't mind bringing my car in for service because they are professional and courteous and make sure you're satisfied with their work. More

by tommyinla
Recommend Dealer
Yes
Employees Worked With
Payman Arjang
May 18, 2020

I went into the dealer for routine maintenance on my Ram and was in and out in the time promised. Will definitely be coming back! More

by Veronica gomez
Recommend Dealer
Yes
Employees Worked With
Alex
May 18, 2020

Customer service was goodService was fastMy only Customer service was good Service was fast My only complaint is that for the second time in a row I was asked if I wanted my truck washed and I said More

by rhoderick.santiago
Recommend Dealer
Yes
Employees Worked With
Hector Herrera
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