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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,607 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,607 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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Verified Customer
April 11, 2020
Payman was great from start to finish. Communication was great, as soon as something changed he would call and update me. He got major service and repairs done in one day for me! You have a great guy on the great, as soon as something changed he would call and update me. He got major service and repairs done in one day for me! You have a great guy on the job. More
by kyletourje
Employees Worked With
The Mechanics who worked on my car. Truck feels way better!
April 08, 2020
There service Dept is very poor. Had my car for over 2 months. Still not right. They won’t call me back to fix it. months. Still not right. They won’t call me back to fix it. More
by dfazzone399
April 08, 2020
Parts showed up late making the install later than supposed to but given the quarantine, it is understandable. Jimmy who was handling the transaction kept us in the loop. supposed to but given the quarantine, it is understandable. Jimmy who was handling the transaction kept us in the loop. More
by Dodgefam
Employees Worked With
Jimmy
April 07, 2020
Mr.Payman took very good care of my needs and his professionalism makes him stand out from the rest I would definitely come back.This dealer is worth the 5 star rating professionalism makes him stand out from the rest I would definitely come back.This dealer is worth the 5 star rating More
by GUAPOE001
Employees Worked With
Mr.Payman
April 03, 2020
We only had one issue and that was having people answer the phones!!Benny was great in service, Adrian great in Parts!! Very clean and comfortable to visit the phones!!Benny was great in service, Adrian great in Parts!! Very clean and comfortable to visit More
by kimmichel
Employees Worked With
Adrian he was excellent!! 5 stars!
April 03, 2020
Always friendly and nice to work with. Alex is always understanding and responsive. The service department is busy but effective . The group is fun and helpful. understanding and responsive. The service department is busy but effective . The group is fun and helpful. More
by Kevinfoti
Employees Worked With
Alex
April 02, 2020
Fabian has helped me several times over the years and he’s awesome! He’s helped me several times over the years and he’s honest and attentive. Give him a raise! he’s awesome! He’s helped me several times over the years and he’s honest and attentive. Give him a raise! More
by GERRY.LAVINA
Employees Worked With
Fabian
April 02, 2020
I had a great experience ..my advisor Alex was a great pleasure he kept great communication with me and was very thorough ..My car had to stay for a while and they gave me a loaner which was big enough fo pleasure he kept great communication with me and was very thorough ..My car had to stay for a while and they gave me a loaner which was big enough for my family .. More
by Nikki
Employees Worked With
Alex,Mike
April 02, 2020
Service Dept Too Busy I was told my car would probably be ready by Friday, but it wasn’t, and no one called me. When I called the following week, I was told my car would pr I was told my car would probably be ready by Friday, but it wasn’t, and no one called me. When I called the following week, I was told my car would probably be ready by Friday, but it wasn’t, and no one called me. When I called the following week, I was told my car would probably be ready by Friday, but it wasn’t, and no one called me. Three weeks, the same scenario. More
by SEAHAWK190
Employees Worked With
Eddie in Service
