Van Nuys Chrysler Dodge Jeep Ram - Service Center

Payman communicated clearly, easily, and explained all of our options and needed work directly to us from the beginning. He kept us informed and up to date during the entire process. I very much trusted and our options and needed work directly to us from the beginning. He kept us informed and up to date during the entire process. I very much trusted and appreciated all of his help . And our repair and vehicle turned out great. We will be returning for years because of Payman and the entire team at Van Nuys. Thank you! More

I'd rather not. Junior was great, we can leave it at that. No thank you. Junior was great, we can leave it at that. No thank you. More

Hector was good enough to take my Grand Cherokee in to have a lamp replaced at very short notice (and without an appointment). He also had the vehicle checked thoroughly by technicians following the servi have a lamp replaced at very short notice (and without an appointment). He also had the vehicle checked thoroughly by technicians following the service procedure. More

Went the extra mile Went the extra mile for me when I was in a tough spot in a tough spot More

Benny was helpful along with the tech and Benny helped get my car repaired and a fast date then the original order date get my car repaired and a fast date then the original order date More

WORST EXPERIENCE EVER. I bought this car from this dealer, and took in for service. The appointment took me over a month to get. On the way to the dealer the car broke d I bought this car from this dealer, and took in for service. The appointment took me over a month to get. On the way to the dealer the car broke down on the freeway. I was on my way to the dealer for another non mechanical issue, so just had it towed. Turns out the alternator went out. I suppose I would not be so upset if I had been kept in the loop of what was going on with my Jeep. I left voicemails to a few people. As I type this NOBODY has returned a call. I will never take my car here for service again... EVER! More

I have a Jeep dealership 10 min away from me in Valencia. But i refuse to go anywhere else, Hector always takes care of me. The staff is efficient and very nice. Thank you guys! But i refuse to go anywhere else, Hector always takes care of me. The staff is efficient and very nice. Thank you guys! More

I was sold an air conditioning filter that I did not want. I wanted only maintenance service plan. want. I wanted only maintenance service plan. More

Good attitude Good attitude and professional, took care of car Car maintenance was handled same day of car Car maintenance was handled same day More

Good experience. No line at counter. Nothing promised that he couldn't provide. Fixed my issue and I left happy. No line at counter. Nothing promised that he couldn't provide. Fixed my issue and I left happy. More