Van Nuys Alfa Romeo Maserati
Van Nuys, CA
Filter Reviews by Keyword
By Type
Showing 2,525 reviews
Check in was quick, service rep was friendly. Went in to have a recall done on my car. When finished, the service rep said their printer was mot working so he could not give me a receipt. I wish Went in to have a recall done on my car. When finished, the service rep said their printer was mot working so he could not give me a receipt. I wish he had offer to email or mail one once the printer was working again. Without the receipt, there is no record that I was there to have the recall done. More
Experienced staff. Prices for brakes are outrageous and ridiculously high. Also very expensive oil change. Definitely will not recommend for anyone. Prices for brakes are outrageous and ridiculously high. Also very expensive oil change. Definitely will not recommend for anyone. More
I worked with Frank who gave me an amazing experience. He was very helpful, quick on his feet, and was able to get me in and out of there within an hour with some fresh new tires. He’s amazing!! He was very helpful, quick on his feet, and was able to get me in and out of there within an hour with some fresh new tires. He’s amazing!! More
I was there for service. Frank was my advisor. He was superb in communication and properly setting expectations and then delivered exceeding expectations. The work was exc Frank was my advisor. He was superb in communication and properly setting expectations and then delivered exceeding expectations. The work was excellent! More
Yohanna was very helpful. Everything went smoothly. They provided Uber to take me home and back to the dealership to pick my car. My just passed the smog check. After trying Everything went smoothly. They provided Uber to take me home and back to the dealership to pick my car. My just passed the smog check. After trying for a month! Thanks for an amazing customer service! More
Outstanding customer service. I was very pleased with Frank moreno . Very professional easy to work he Took the time to explain to me what was going on with The recall on my daug I was very pleased with Frank moreno . Very professional easy to work he Took the time to explain to me what was going on with The recall on my daughters vehicle. More
Excellent service. We like the Alfa we are leasing but the tires have gone flat 4 separate times (for no reason) requiring the car to be towed to the dealer to fix unde We like the Alfa we are leasing but the tires have gone flat 4 separate times (for no reason) requiring the car to be towed to the dealer to fix under warranty. Most recent, three tires were flat at once. This is pretty ridiculous. Now I hear that you can’t fix any more under warranty, but tires should not be going flat under any circumstances on their own. This needs to be fixed once and for all. More