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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
Vehicles
4.7
2,527 Reviews
Call Dealership (818) 926-4502
View Awards

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,527 reviews

December 10, 2023

She remembered me and my car and was very helpful. Very professional Knowledgeable and expert More

by Jenny_lester2011
Recommend Dealer
Yes
Employees Worked With
Johanna
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Dec 11, 2023 -

Van Nuys Alfa Romeo Maserati responded

We are glad to hear that our team provided attentive service. Thank you for choosing Van Nuys Alfa Romeo Maserati, Jenny!

December 09, 2023

Very organized , my car was ready in time and Yohana was very responsive and respectful More

by simon.nicole
Recommend Dealer
Yes
Employees Worked With
Yohana
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Dec 11, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review, Simon! We are so glad to hear that Yohanna delivered such a successful service experience. Drive safely, and we hope to see you again at Van Nuys Alfa Romeo Maserati!

December 07, 2023

Very good service and efficient Very good service, I am highly satisfied with Elizabeth as she was very professional and helpful. More

by SHANTK93
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
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Dec 08, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know you had a positive experience with Elizabeth at Van Nuys Alfa Romeo Maserati! Your satisfaction is our top priority. Thanks for the great review!

December 07, 2023

The oil change service was quick and easy, and our service advisor Sayra was extremely helpful. More

by LUCASPLAGENZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sayra
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Dec 08, 2023 -

Van Nuys Alfa Romeo Maserati responded

It is great to hear that Sayra and the team provided helpful and efficient service. Thank you for choosing Van Nuys Alfa Romeo Maserati, Lucas.

December 07, 2023

Service was nice. The Alfa Romeo Maserati dealership should live up to a 'luxury' brand and the dealership felt more like an average to low cost brand. The coffee mach More

by ALESSANDROCALABRESE
Recommend Dealer
Yes
Employees Worked With
Saura
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Dec 07, 2023 -

Van Nuys Alfa Romeo Maserati responded

Alessandro, we appreciate your feedback. We strive to provide a luxury experience that matches the quality of our vehicles and it sounds like we fell short during your visit. Your comments about the coffee machine, railings, and waiting room have been noted for improvement. If you'd like to discuss this further or if there's anything else on your mind, please reach out at any time. Thank you, Mark Thomas - General Manager - markt@alfavannuys.com - 818-449-6526

December 07, 2023

Quick efficient service! Friendly and helpful employees, but price very high for the work on 1 window of a small car like my Fiat 500e. More

by Electric car lover
Recommend Dealer
Yes
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Dec 08, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thanks for commending our efficient service and offering your honest feedback. At Van Nuys Alfa Romeo Maserati, we strive to keep our prices as fair and competitive as possible. If you'd like to discuss your concerns in greater detail, please give us a call. Take care!

December 05, 2023

Great service, thank you! Yohana, Danny and Sayra were very helpful and attentive. Thank you all for your help. More

by irmasari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny, Yohana and Sayra., Juan Mendoza
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Dec 05, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know Yohana, Danny and Sayra provided top-notch service here at Van Nuys Alfa Romeo Maserati. Thanks for the positive feedback!

December 05, 2023

In my experience i was very comfort with the people very helpful and nicely spoken with us thank you for you help More

by VIKILITA964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Petros Zhamkochyan
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Dec 05, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know you felt comfortable and found our team at Van Nuys Alfa Romeo Maserati helpful. Your positive feedback is much appreciated!

December 04, 2023

Elizabeth was amassing with her customer services and good service responsable and helpfull with me More

by nunezludwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
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Dec 04, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that Elizabeth provided you with excellent service at Van Nuys Alfa Romeo Maserati. Thanks for sharing your experience!

December 04, 2023

Everyone is happy and helpful. Very efficient! All of my questions were answered and a pleasure to work with. More

by CLIFF17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johana , Juan Mendoza, Petros Zhamkochyan
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Dec 04, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know our team at Van Nuys Alfa Romeo Maserati was able to provide a pleasant and efficient experience for you. Thanks for sharing your feedback!

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