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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
4.7
2,530 Reviews
Call Dealership (818) 926-4502
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5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,530 reviews

December 16, 2023

Very friendly and helpful Danny was very friend and helpful. He covered all my concerns and shared exactly what needed to get fixed. More

by UCRISTINA125
Recommend Dealer
Yes
Employees Worked With
Danny
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Dec 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know that Danny was able to address all your concerns and provide you with the necessary information at Van Nuys Alfa Romeo Maserati. Thanks for sharing this positive feedback!

December 15, 2023

Had the cars ready and got us out of there quickly. Carla was excellent and I recommended her to my sister who also bought a car. More

by Halac
Recommend Dealer
Yes
Employees Worked With
Carla, Kevin and Petro
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Dec 15, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that Carla provided excellent service and helped expedite your car-buying process at Van Nuys Alfa Romeo Maserati. It's great to see you recommending us, we hope you and your sister are loving your new rides!

December 15, 2023

Fast, professional and considerate service. Great customer experience We are loyal customers thanks to the expertise and service we receive at this dealership More

by edoylese
Recommend Dealer
Yes
Employees Worked With
Yohana
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Dec 15, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're so glad to know you had a great experience with us at Van Nuys Alfa Romeo Maserati! Our team is always here to provide top-notch service. Thank you for your loyalty and the positive review!

December 15, 2023

Even though we were not decided on a vehicle, Carla showed us all the vehicles that we wanted to see. When it came to making the deal, she was excellent at showing us our options and we decided on what More

by manjanmac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
We worked with Carla. She was a dream to work with. Super nice lady and smart., Petros Zhamkochyan
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Dec 15, 2023 -

Van Nuys Alfa Romeo Maserati responded

It's great to know that Carla was able to guide you through the process and help find a vehicle that suits your needs at Van Nuys Alfa Romeo Maserati. Thanks for sharing your experience!

December 14, 2023

Special thanks to front desk Sayra and technician Scott for his help and knowledge on my vehicle. More

by Cain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sayra n Scott
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Dec 14, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you, Cain, for leaving Van Nuys Alfa Romeo Maserati a five-star review! We'll be sure to pass along your kind words to Sayra and Scott. Until next time!

December 14, 2023

Danny and the team were great and very quick as well what a great service More

by INFO@THEFITSPECIALIST.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny, Juan Mendoza, Petros Zhamkochyan
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Dec 15, 2023 -

Van Nuys Alfa Romeo Maserati responded

We are glad to hear that Danny and the team provided efficient service. Thank you for choosing Van Nuys Alfa Romeo Maserati!

December 13, 2023

Customer service really good. Waiting area could use improvement Waiting room needs new seating and coffee machine needs to be replaced More

by Fiatgirl
Recommend Dealer
Yes
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Dec 13, 2023 -

Fiatgirl responded

and more then one loaner car should be provided. And really the waiting room should be nicer, you sell Maseratis it should reflect that. The waiting area at range rover encino is smaller, but nicer

Dec 13, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thanks for sharing your thoughts with us. We always aim for accommodating service and will be sure to consider your feedback as we continually look for ways to improve the customer experience at Van Nuys Alfa Romeo Maserati. Until next time, drive safely!

December 13, 2023

I had my car for repair there,service department guys were expert nice and polite. Specially Elizabeth More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth on service department
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Dec 13, 2023 -

Van Nuys Alfa Romeo Maserati responded

Ben, it's great to know that our service department at Van Nuys Alfa Romeo Maserati was able to assist you effectively. We'll pass your compliments on to Elizabeth and the team!

December 13, 2023

Very helpful and everything was done in timely manner Pleasant experience, explained everything what I needed to know More

by GREENE18
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Dec 13, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know you had a good experience at Van Nuys Alfa Romeo Maserati! Our team is always here to help and ensure everything goes smoothly. Thanks for the positive feedback!

December 11, 2023

All questions answered. Wonderful service advisor. Payment app does not work well. All else great. More

by FRANCESCO.FEDERICO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Doudoumian
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Dec 13, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know you had a great experience with our service advisor at Van Nuys Alfa Romeo Maserati. We appreciate your feedback on the payment app and will look into it for improvements. Thanks for sharing!

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