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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
Vehicles
4.7
2,527 Reviews
Call Dealership (818) 926-4502
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5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,527 reviews

December 15, 2023

Even though we were not decided on a vehicle, Carla showed us all the vehicles that we wanted to see. When it came to making the deal, she was excellent at showing us our options and we decided on what More

by manjanmac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
We worked with Carla. She was a dream to work with. Super nice lady and smart., Petros Zhamkochyan
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Dec 15, 2023 -

Van Nuys Alfa Romeo Maserati responded

It's great to know that Carla was able to guide you through the process and help find a vehicle that suits your needs at Van Nuys Alfa Romeo Maserati. Thanks for sharing your experience!

December 14, 2023

Special thanks to front desk Sayra and technician Scott for his help and knowledge on my vehicle. More

by Cain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sayra n Scott
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Dec 14, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you, Cain, for leaving Van Nuys Alfa Romeo Maserati a five-star review! We'll be sure to pass along your kind words to Sayra and Scott. Until next time!

December 14, 2023

Danny and the team were great and very quick as well what a great service More

by INFO@THEFITSPECIALIST.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny, Juan Mendoza, Petros Zhamkochyan
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Dec 15, 2023 -

Van Nuys Alfa Romeo Maserati responded

We are glad to hear that Danny and the team provided efficient service. Thank you for choosing Van Nuys Alfa Romeo Maserati!

December 13, 2023

Very helpful and everything was done in timely manner Pleasant experience, explained everything what I needed to know More

by GREENE18
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Dec 13, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know you had a good experience at Van Nuys Alfa Romeo Maserati! Our team is always here to help and ensure everything goes smoothly. Thanks for the positive feedback!

December 13, 2023

Customer service really good. Waiting area could use improvement Waiting room needs new seating and coffee machine needs to be replaced More

by Fiatgirl
Recommend Dealer
Yes
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Dec 13, 2023 -

Fiatgirl responded

and more then one loaner car should be provided. And really the waiting room should be nicer, you sell Maseratis it should reflect that. The waiting area at range rover encino is smaller, but nicer

Dec 13, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thanks for sharing your thoughts with us. We always aim for accommodating service and will be sure to consider your feedback as we continually look for ways to improve the customer experience at Van Nuys Alfa Romeo Maserati. Until next time, drive safely!

December 13, 2023

I had my car for repair there,service department guys were expert nice and polite. Specially Elizabeth More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth on service department
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Dec 13, 2023 -

Van Nuys Alfa Romeo Maserati responded

Ben, it's great to know that our service department at Van Nuys Alfa Romeo Maserati was able to assist you effectively. We'll pass your compliments on to Elizabeth and the team!

December 11, 2023

All questions answered. Wonderful service advisor. Payment app does not work well. All else great. More

by FRANCESCO.FEDERICO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Doudoumian
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Dec 13, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know you had a great experience with our service advisor at Van Nuys Alfa Romeo Maserati. We appreciate your feedback on the payment app and will look into it for improvements. Thanks for sharing!

December 11, 2023

Best experience ever Michael took into consideration my situation with the previous car I had leased. He was very understanding and was accommodating to my requests and gave me a deal I was more than happy More

by SONYAHSPARK
Recommend Dealer
Yes
Employees Worked With
Michael
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Dec 12, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're so glad to know that Michael was able to assist with your purchase and get the job done. Drive safely in your new vehicle, and we hope to see you back again at Van Nuys Alfa Romeo Maserati!

December 10, 2023

I need it some work done and Carla was my advisor who made my visit very quick and Satisfaction Guaranteed!!! More

by AMBARTSOUM
Recommend Dealer
Yes
Employees Worked With
Carla
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Dec 11, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know that Carla was able to provide a quick and satisfying service experience for you at Van Nuys Alfa Romeo Maserati. Thanks for sharing your feedback!

December 10, 2023

The service center was very helpful. And they serviced my car quick. I didn’t have to leave it there a whole day. It only took about 1 hour 39 minutes to finish. I appreciate the their s More

by tenipurtyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mendoza, Petros Zhamkochyan
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Dec 11, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know our service center at Van Nuys Alfa Romeo Maserati was able to assist you efficiently and effectively. Thanks for your kind words about our friendly and knowledgeable staff!

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