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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.7
2,526 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,526 reviews

December 17, 2023

Quick easy and friendly. The service rep was knowledgeable and understood I could not be there all day. More

by MESSINGER31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman at the first desk in service forget name, Juan Mendoza, Petros Zhamkochyan
Dec 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know your experience at Van Nuys Alfa Romeo Maserati was quick and easy! We always aim for efficiency while providing top-notch service. Thanks for the review!

December 17, 2023

Good customer service and follow through. No No If you want a review take what you can get! More

by MDCAPLAN
Recommend Dealer
Yes
Employees Worked With
Danny
Dec 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for leaving Van Nuys Alfa Romeo Maserati a five-star review! Your positive feedback is what we love to see.

December 17, 2023

Professional and courteous. Work was done as promised. Having the loaner vehicle was helpful. I just felt that $300.00 for an oil change was a bit steep! More

by NARBEH1
Recommend Dealer
Yes
Employees Worked With
Yohana
Dec 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

We appreciate your feedback! It's great to know that you found our service at Van Nuys Alfa Romeo Maserati professional and courteous. We understand your concerns about the price, but please rest assured we always strive for competitive pricing while maintaining top-notch quality. Thanks again!

December 16, 2023

Very friendly and helpful Danny was very friend and helpful. He covered all my concerns and shared exactly what needed to get fixed. More

by UCRISTINA125
Recommend Dealer
Yes
Employees Worked With
Danny
Dec 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know that Danny was able to address all your concerns and provide you with the necessary information at Van Nuys Alfa Romeo Maserati. Thanks for sharing this positive feedback!

December 16, 2023

Way too long in dealership Need to get more efficient I'm done Bye bye bye More

by jcpla1
Recommend Dealer
Yes
Dec 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

I apologize for your visit taking longer than anticipated. We strive to deliver efficient service, and we never intend to inconvenience our guests. I assure you that we will work to improve in the future. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Mark Thomas - General Manager - markt@alfavannuys.com - 818-449-6526

December 16, 2023

I had a great experience at the Maserati service center. The staff was friendly, professional, and knowledgeable. They took care of my car quickly and efficiently, and explained everything clearly. The wait More

by martin1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sayra, Juan Mendoza, Petros Zhamkochyan
Dec 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know you had a great experience at our Maserati service center! Our team here at Van Nuys Alfa Romeo Maserati always aims for top-notch customer care and efficient services. Thanks for the recommendation, we appreciate it greatly!

December 16, 2023

Excellent service specially your representative Carla thank you so much.Definitely i will be back. More

by alexnewmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
Dec 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

Alex, thank you for leaving Van Nuys Alfa Romeo Maserati a five-star review! We are thrilled that Carla was an excellent representative. See you next time!

December 15, 2023

Had the cars ready and got us out of there quickly. Carla was excellent and I recommended her to my sister who also bought a car. More

by Halac
Recommend Dealer
Yes
Employees Worked With
Carla, Kevin and Petro
Dec 15, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that Carla provided excellent service and helped expedite your car-buying process at Van Nuys Alfa Romeo Maserati. It's great to see you recommending us, we hope you and your sister are loving your new rides!

December 15, 2023

Fast, professional and considerate service. Great customer experience We are loyal customers thanks to the expertise and service we receive at this dealership More

by edoylese
Recommend Dealer
Yes
Employees Worked With
Yohana
Dec 15, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're so glad to know you had a great experience with us at Van Nuys Alfa Romeo Maserati! Our team is always here to provide top-notch service. Thank you for your loyalty and the positive review!

December 15, 2023

Even though we were not decided on a vehicle, Carla showed us all the vehicles that we wanted to see. When it came to making the deal, she was excellent at showing us our options and we decided on what More

by manjanmac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
We worked with Carla. She was a dream to work with. Super nice lady and smart., Petros Zhamkochyan
Dec 15, 2023 -

Van Nuys Alfa Romeo Maserati responded

It's great to know that Carla was able to guide you through the process and help find a vehicle that suits your needs at Van Nuys Alfa Romeo Maserati. Thanks for sharing your experience!

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