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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
Vehicles
4.7
2,526 Reviews
Call Dealership (818) 926-4502
View Awards

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,526 reviews

December 19, 2023

The best experience I've ever had the best experience I have ever had, excellent service, perfect customer service, comfort during the wait More

by jairovaque
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
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Dec 19, 2023 -

Van Nuys Alfa Romeo Maserati responded

Jairo, we're delighted to know you had such a positive experience at Van Nuys Alfa Romeo Maserati. Thanks for highlighting our service and customer care! We appreciate your business and hope you come to visit us again in the future!

December 19, 2023

The guys are wonderful and patient. Helped me get a deal I was comfortable with More

by drewtacchino
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal , Petros Zhamkochyan
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Dec 19, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for leaving Van Nuys Alfa Romeo Maserati a five-star review! We are thrilled that our team helped find you the perfect new ride and that you are happy with the deal. Enjoy and safe travels!

December 19, 2023

There very welcoming quick service took care of all my request. Staff was very helpful More

by efrain0305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
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Dec 19, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thanks a ton for your terrific feedback! The team at Van Nuys Alfa Romeo Maserati wishes you safe miles ahead and hopes to see you at your next service!

December 19, 2023

The dealer is so kind and professional. He informed me detail of lease and warranty. More

by JOOYOUNG295
Recommend Dealer
Yes
Employees Worked With
Paul michael
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Dec 19, 2023 -

Van Nuys Alfa Romeo Maserati responded

We are glad to hear that our team provided top-notch support and information about your lease and warranty. Thank you for choosing Van Nuys Alfa Romeo Maserati!

December 18, 2023

It's the only dealership that I've been going to since 2013. My experience has always been excellent. More

by amber1921
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Dec 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

Amber, we're so glad to know you've been with us since 2013 and have consistently had excellent experiences at Van Nuys Alfa Romeo Maserati. We appreciate your loyalty and look forward to continuing our service for you!

December 18, 2023

Friendly, efficient, knowledgeable. Treated me like a person She was caring and empathetic to my situation More

by BLIMEYITSNYLON
Recommend Dealer
Yes
Employees Worked With
Joanna
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Dec 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know our team at Van Nuys Alfa Romeo Maserati provided you with friendly and efficient service! It's important for us that all of our customers feel cared for. Thanks so much for the positive feedback!

December 18, 2023

Was looking for CPO Alfa Romeo Giulia. Red on Red.. found it Van Nuys Alfa Romeo. Garrett the salesman whom he was the main man who helped me to buy this beautiful car! He was amazing! Pat More

by WAEL.ALSHABA
Recommend Dealer
Yes
Employees Worked With
Garrett
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Dec 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're so glad to know that you found the perfect Alfa Romeo Giulia with us at Van Nuys Alfa Romeo Maserati! It's great to see our team members, Garrett and Steven, provided excellent service. Enjoy your new ride!

December 18, 2023

I had the pleasure of being assisted by a service person who was not only knowledgeable but also engaging and friendly. They made sure my car was completed in a timely manner, and the whole experience was n More

by T. Poindexter
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohana
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Dec 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know you had a pleasant experience with our service team at Van Nuys Alfa Romeo Maserati. We aim for efficient and friendly service every time! Thanks for the review.

December 18, 2023

The service was quick. I showed up a little bit early, they took my car And serviced it. I couldn’t stay for the car wash. Maybe next time More

by 1cardonamarcelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mendoza, Petros Zhamkochyan
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Dec 19, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know you found our service quick and efficient at Van Nuys Alfa Romeo Maserati. We'll be looking forward to giving your car a wash next time! Safe travels until then.

December 17, 2023

I was charged $239 just to find out what the problem was, then they told me it was going to cost $1,100 to fix. I took it someplace else and thru fixed it perfectly for $160. I did get my $239 back but it to More

by Edward.horwitz
Recommend Dealer
No
Employees Worked With
Pause
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Dec 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

Edward, I'm sorry to read about your experiences with us. We aim for transparency and fairness in our pricing, so it's concerning to see we've left the wrong impression. It sounds like there are some details here that need further review - if you're open to discussing this matter further, please reach out at your earliest convenience. Thank you, Mike Asatryan - Director of Fixed Operations - (818) 423-6255

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