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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
Vehicles
4.7
2,526 Reviews
Call Dealership (818) 926-4502
View Awards

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,526 reviews

December 24, 2023

Everyone was so helpful and accommodating. I was grateful to be updated on the various attempts to fix my car. I appreciated the rental car, which met all my needs. The efforts to repair my ve More

by GUITARLAND
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mendoza
Report | Print
Dec 26, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know that our team at Van Nuys Alfa Romeo Maserati was able to provide you with a helpful and accommodating experience. We always aim for epic service, so it's great to hear your car repair went smoothly! Thanks for the review!

December 24, 2023

Professional Professional and courteous. Willing to address your needs Always following up with you after the visit to make sure all was satisfactory More

by NUBAR
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
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Dec 26, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that you had a satisfactory experience with us at Van Nuys Alfa Romeo Maserati. We always aim for professionalism and excellent follow-up service. Thanks for the positive review!

December 23, 2023

Very professional, knowledgeable & helpful. excellent customer service He loves his job. I will refer him to other customers More

by HOTOLV
Recommend Dealer
Yes
Employees Worked With
Garrett Spurlock
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Dec 24, 2023 -

Van Nuys Alfa Romeo Maserati responded

We appreciate your kind words and referral! At Van Nuys Alfa Romeo Maserati, our team strives to provide excellent service. We're glad you had such a positive experience and hope to see you again in the future!

December 23, 2023

Yohana was professional and pleasant. She was thorough & made it a good experience at the service center. More

by Alfa Romeo Stelvio owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohana at Service Center
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Dec 26, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know that Yohana provided you with a professional and pleasant experience at our service center. Your feedback is greatly appreciated by the entire team here at Van Nuys Alfa Romeo Maserati!

December 23, 2023

Friendly, professionally and excellent I feel very welcomed and supportive with the service team At Russel Westbrook More

by rmi22
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Dec 24, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know you felt welcomed and supported by our service team at Van Nuys Alfa Romeo Maserati. Thanks for the positive feedback, we appreciate it!

December 22, 2023

Easy and uncomplicated They schedule at my convenience, they take me on time, they finish almost exactly as the estimated. More

by LJN0
Recommend Dealer
Yes
Employees Worked With
Very good customer service. Yohanna is the best
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Dec 22, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know your experience at Van Nuys Alfa Romeo Maserati was smooth and convenient! We always aim for efficiency in our service. Thanks for the positive feedback, we appreciate it!

December 22, 2023

Great service Yohana provided excellent service and was very pleasant to work with. Couldn't do better. More

by chung_S_YOON
Recommend Dealer
Yes
Employees Worked With
Yohana
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Dec 22, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that Yohana provided excellent service and assistance during your visit here at Van Nuys Alfa Romeo Maserati. Thank you for the kind words and positive review!

December 21, 2023

I felt appreciative & love It was a professional, appreciative & excellent customer service!!! The professionalism will make you want to patronize the business More

by VALJDAVIS59
Recommend Dealer
Yes
Employees Worked With
Service department & two ladies in the office
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Dec 21, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're so glad to know you felt appreciated and loved the professional service at Van Nuys Alfa Romeo Maserati. Your kind words mean a lot, thank you for choosing us!

December 21, 2023

The only thing they need to improve on is the loaners. Having to come back again to drop the car and take Uber is just taking time away. More

by ALI7551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Jan 02, 2024 -

Van Nuys Alfa Romeo Maserati responded

We appreciate your feedback and understand the inconvenience. We're always looking for ways to improve at Van Nuys Alfa Romeo Maserati, so we'll definitely take this into consideration. Thanks for sharing!

December 21, 2023

Elizabeth was very attentive. She communicated everything with me. She asked me if it was OK to do certain things before techs did it. She explained everything in detail. She also More

by Emmanuel Hooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth , Juan Mendoza, Petros Zhamkochyan
Report | Print
Dec 22, 2023 -

Van Nuys Alfa Romeo Maserati responded

Emmanuel, it's great to know that Elizabeth provided such attentive service at Van Nuys Alfa Romeo Maserati. We always aim for clear communication and customer satisfaction. Thanks for the positive feedback!

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