Van Nuys Alfa Romeo Maserati

I was treated like a Persian Prince! I came in during the weekend and Michael Passage greeted me, he listened to me and showed me what I liked, he even tried to put me in a better afforda I came in during the weekend and Michael Passage greeted me, he listened to me and showed me what I liked, he even tried to put me in a better affordable car but I knew what I wanted and he took the effort to drive the e car of the ram. I came back today after I compared with other places but I decided to go with Van Nuys Fiat just because the way I was treated by Michael during my first visit. I got a proposal from Michael and he asked me if I agreed with that, I wasn't comfortable with the numbers and I asked him if my credit could be checked on which he answered yes...Long story short, my credit wasn't strong enough so I was introduced to the finance Manager Frank, just like me he is Persian and we got along very well together and Frank went beyond to help me establishing my credit by getting me approved!!!! I'm so thankful I've met both Michael and Frank and I highly recommend both of them and Van Nuys Fiat, so the opposite of other car dealerships. More

Michael Passage is the best!!! The easiest car deal ever, no typical car sales xx and I was in and out! Customer service is Michael's number 1 priority!! Thank you Michael,Jason a The easiest car deal ever, no typical car sales xx and I was in and out! Customer service is Michael's number 1 priority!! Thank you Michael,Jason and Rusty!!! More

I came in yesterday after a VERY stressful weekend of dealing with a car wreck. I brought my old car in and met with MIchael and Niko. This was my first time financing a car. Fiat Van Nuys and these men dealing with a car wreck. I brought my old car in and met with MIchael and Niko. This was my first time financing a car. Fiat Van Nuys and these men really made the process go smoothly!! Of course we did the whole back and forth with pricing and options, but they were very genuine. After purchasing the car I got it home and realized that the passenger side seat latch was broken. I called and they told me to bring it back, no charge. It's currently being fixed and I am a proud fiat owner.. They did everything to make me a VERY happy customer! It runs so smooth!!! Thanks Michael and Niko! More

I researched all the fiat dealers in california before I decided to send a email request in. I've been to about 5 different dealerships in the last 2 years and just walked out because they were very pushy a decided to send a email request in. I've been to about 5 different dealerships in the last 2 years and just walked out because they were very pushy and not answer the only question I had which was 'how much does the car really cost?'. Walking into Fiat of Van Nuys I never felt like I needed to walk out. They were all so helpful and nice. I basically said this is what I want and I got it. I choose the pop 500 for the MPG. I've had the car now for a month and I LOVE IT! When I'm ready to purchase again maybe in 5-6 years, I'm totally going back. More

Great dealership and very friendly and helpful staff! They are more concerned with helping you out and peeking your interest instead of the hard sell. They are more concerned with helping you out and peeking your interest instead of the hard sell. More

Great place. Low key. Friendly. Left with a new Fiat 500 in less than 2 hours. Michael Passage is a straight shooter and extremely helpful. He also rocks. in less than 2 hours. Michael Passage is a straight shooter and extremely helpful. He also rocks. More

Had a good experience with this dealership, left with the car I wanted for the price I was looking for. I would come back again for another Fiat. Micheal was friendly and have good customer service to me & m car I wanted for the price I was looking for. I would come back again for another Fiat. Micheal was friendly and have good customer service to me & my family. More

Some Bad Some Good Disappointed. It would be nice if at least one person at the dealer knew how to use the roof rack they sell. What good is a roof rack if you can't u Disappointed. It would be nice if at least one person at the dealer knew how to use the roof rack they sell. What good is a roof rack if you can't use it? I've had some other problems with the car that have been resolved and others that will only be resolved at a cost. Typical car dealer telling you what you want to hear to buy then once you own they don't care to help unless you're paying for something else. Stereo speakers have always been bad and it was a brand new car. Hubcaps break easily and are not covered by warranty. Don't have to time to keep going back and sitting in the waiting room. Staff is very friendly though when you're looking to buy. They will tell you anything to make the sale but once you own they're not very helpful. Typical car dealer I guess. More

I had an excellent experience at fiat of van nuys, michael and sunil both worked around my needs and got me a great price for my new car. I love it! michael and sunil both worked around my needs and got me a great price for my new car. I love it! More

I purchased my 2013 Fiat Pop and my husband got an Audi A3 on April 14, 2013. We have to say our experience at this dealership was GREAT! Carlos and Steve were AWESOME sales guys. They were not pushy and t A3 on April 14, 2013. We have to say our experience at this dealership was GREAT! Carlos and Steve were AWESOME sales guys. They were not pushy and they made it fun getting the cars, minus the business discussions, and they had a fun personalities. Niko, the manager, was also AWESOME. He was ready to make a deal with us and there was no xx back and forth. Donna in financing was very pleasant to deal with and the paperwork was fast and easy. Michael was also friendly and welcoming. This was our third visit to the showroom in 3 weeks and I knew what I wanted and he had his eye on an Audi in the used car section. We put down payments and have decent credit. I knew what car I and he wanted and what price we were willing to pay. they really worked hard to get us the best deals and we ended up getting the best deal offered. I got exactly what I wanted and so did my husband, at the price we wanted, and at the interest rate we wanted.They really try their best to get you in to a vehicle either it being new or used. One well known dealership was not able to get us financed, but Fiat of Van Nuys worked the numbers and we are happy clients. I've been to other dealerships where the sales people are pushy and not will not budge on the car price. This place was AWESOME!!! THANK YOU FIAT OF VAN NUYS!!! You have 2 very happy people! More