
Van Nuys Alfa Romeo Maserati
Van Nuys, CA
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Incomplete used car intake repairs / Failed to properly repair front end alignment to Mercedes specs / Non-dealer repairs failed to correct car drift issue ~ No response to date on performing the correct r repair front end alignment to Mercedes specs / Non-dealer repairs failed to correct car drift issue ~ No response to date on performing the correct repairs / Personal property stolen from vehicle while in for repairs / Vehicle returned with dirty interior More
Excelente service with Russell! . He is patient and we do not feel pressured . Also He take his day off for show us car ! and Evelyn make more easygoing the pepper work !! do not feel pressured . Also He take his day off for show us car ! and Evelyn make more easygoing the pepper work !! More
Intelligent, friendly and compassionate Wow! Can you believe? A space to pull into quickly followed by a sincere welcome by Joanna who remembered my name and profession. A specialist came Wow! Can you believe? A space to pull into quickly followed by a sincere welcome by Joanna who remembered my name and profession. A specialist came and within minutes resolved the tire pressure problem. Thank all of you>>> Norman Lavin, M.D.,PhD. More
Great Service, Great Price My wife and I recently got a car from them. We went by 30 minutes before closing time. Since the numbers worked we closed the deal right then and ther My wife and I recently got a car from them. We went by 30 minutes before closing time. Since the numbers worked we closed the deal right then and there. They stayed until past 11:00 PM to work out the numbers, complete the agreements and wash/clean the car. They were all new employees and were working hard to build their reputation. More
Danny was communicative, professional, considerate, and on top of my part order and repair. I am usually in the able hands of Yohanna who also does a stellar job but In this last minute nuisance repair, I on top of my part order and repair. I am usually in the able hands of Yohanna who also does a stellar job but In this last minute nuisance repair, I was assigned to Danny and was very content at the end of the day! More
Consistency in providing great customer service. Kenneth was extremely helpful. Initially planned on getting just 1 tire replaced, but before I knew it, went with replacing 2 (which needed to be replaced an was extremely helpful. Initially planned on getting just 1 tire replaced, but before I knew it, went with replacing 2 (which needed to be replaced anyway). Kenneth really catered to my needs and was honest about things. Very good customer service from him. Thumbs up! More
Drew is excellent! We really enjoyed working with him! He was kind, understanding & personable! Manager Dan is amazing. Both are the best! HIGHLY RECOMMENDED! THANX was kind, understanding & personable! Manager Dan is amazing. Both are the best! HIGHLY RECOMMENDED! THANX More