Van Nuys Alfa Romeo Maserati

Stany did an amazing job finding me the car I wanted. Not many people go above and beyond to make the customer happy like Stany. On top of it all Patrick in finance also provided exceptional customer service many people go above and beyond to make the customer happy like Stany. On top of it all Patrick in finance also provided exceptional customer service. More

The customer service was great when taking my car in to get serviced! They were even able to get me a ride to/from work! get serviced! They were even able to get me a ride to/from work! More

Jacky did a terrific job! Took care of scheduled service on 8/10 and got me in for radiator repair/replace w/out an appointment on 8/13. Would be five stars except for service debris left in car on 8/10 pic on 8/10 and got me in for radiator repair/replace w/out an appointment on 8/13. Would be five stars except for service debris left in car on 8/10 pickup. Thanks much! RVO More

My panoramic moonroof still rattles. It’s a lot worse than before. I need this issue resolved. Can you please call me to have this resolved than before. I need this issue resolved. Can you please call me to have this resolved More

Got a brand new Alfa Romeo. Had minor scratches on the car. They told me it will come off once they wash the car. Signed paperwork. They brought the car washed, scratches still on the car. They said no wo car. They told me it will come off once they wash the car. Signed paperwork. They brought the car washed, scratches still on the car. They said no worries. We will order the paint and will call you in 2 days to bring it in for touchup. 2 days passed. No one called. Called dealer asked for sales rep who sold me the car. They said he moved to a different state. Asked to bring in the car so they can fix it, the person on the phone said we can’t fix it, but we can provide you the paint to fix it yourself. Horrible buying experience. Went in to speak to Manager (Edwin). Looked at the scratches, touch up wont do, they had to send the car somewhere else to have it fixed. Have to wait for a week for them to fix it. Worst customer service ever. On top of that they gave me a Fiat as a loaner. Bought a brand new car only to have it sent for repairs & have to wait for a week for them to fix it. Bad sales practice! More

Best in The WEST!!EXCELLENT CUSTOMER SERVICE!! GREAT PEOPLE!! YOU WILL GET FAIR PRICES. FAST ACCURATE AND ON TIME!!LOYAL THEY GO THE EXTRA MILE! PEOPLE!! YOU WILL GET FAIR PRICES. FAST ACCURATE AND ON TIME!!LOYAL THEY GO THE EXTRA MILE! More

I took my car for service here and they were very friendly and understanding of my situation. I definitely recommend coming here 10/10 service. friendly and understanding of my situation. I definitely recommend coming here 10/10 service. More

best customer service Always prompt everyone has good vibes only place i come to for service everyone is helpful and kind. Always a good experience here at Russell Westbroo Always prompt everyone has good vibes only place i come to for service everyone is helpful and kind. Always a good experience here at Russell Westbrook Alfa Romeo of Van Nuys More

Incomplete used car intake repairs / Failed to properly repair front end alignment to Mercedes specs / Non-dealer repairs failed to correct car drift issue ~ No response to date on performing the correct r repair front end alignment to Mercedes specs / Non-dealer repairs failed to correct car drift issue ~ No response to date on performing the correct repairs / Personal property stolen from vehicle while in for repairs / Vehicle returned with dirty interior More

Service was very professional i was in and out very fast in less then one hour The staff was very accommodating I will be back thank u in less then one hour The staff was very accommodating I will be back thank u More