Van Nuys Alfa Romeo Maserati
Van Nuys, CA
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Absolutely the worst experience I have ever had. Most unprofessional group of people. Will never do busy with this company again. And please fire your finance person Daniel !! Rude and a liar unprofessional group of people. Will never do busy with this company again. And please fire your finance person Daniel !! Rude and a liar More
It’s a wonderful experience and special thanks to Ali Khalil. He was there every step of the way and answered any questions or concerns that I have. I would recommend Ali to everyone and I will definitel Khalil. He was there every step of the way and answered any questions or concerns that I have. I would recommend Ali to everyone and I will definitely refer everyone that I know. 5 stars all the way. More
DANNY CERNA AT SERVICE CENTER WAS VERY HELPFUL AND HE PROVIDE AMAZING CUSTOMER SERVICE, BUT I WAS LOOKING FOR NEW CAR CONSIDERATE CHANGE MY OLD CAR BUT NOBODY CAME TO SAY HI OR ASK ME IF I NEED HELP, I S PROVIDE AMAZING CUSTOMER SERVICE, BUT I WAS LOOKING FOR NEW CAR CONSIDERATE CHANGE MY OLD CAR BUT NOBODY CAME TO SAY HI OR ASK ME IF I NEED HELP, I SAW 4 OR 5 VENDORS SIT AND TALKING WITH HIS CO-WORKERS ONE NO WEAR MASK, WAS NO SAFE INSIDE AT THE SALES OFFICE, I WAS FOR 70 MINUTES IN FRONT OF THE SALES OFFICE. CHECK YOUR CAMERAS More
I’ve had the worst experience in dealing with this dealership. I dealt with two sales people. Cesar in particular sent some off color text messages. One applying to my credit rating. This is a violati dealership. I dealt with two sales people. Cesar in particular sent some off color text messages. One applying to my credit rating. This is a violation of my personal information. The dealership also ran my credit twice without my consent. I could go on, but this place has already wasted enough of my time. More
Brandon was great, the finance person was also exceptional, Buying experience was positive with much of the purchase occurring on the phone and financial done in advance thru internet and pdf. T exceptional, Buying experience was positive with much of the purchase occurring on the phone and financial done in advance thru internet and pdf. The only suggestion would be changing the music in the showroom to a more neutral station. Can’t say enough about Brandon, what a great customer service example. More
Great service at this place. Danny was very patient and helpful. Milton has been a lot of help. Staff always asks if we would like water or if we have been helped. helpful. Milton has been a lot of help. Staff always asks if we would like water or if we have been helped. More
Yohanna provides excellent service. She is the reason we continue to bring our car to this dealership for service. She is helpful, knowledgeable and reliable. continue to bring our car to this dealership for service. She is helpful, knowledgeable and reliable. More
Daniel service advisor is amazing customer service. Top of that he gets things done. Daniel was on time with everything. Great place to service your car. of that he gets things done. Daniel was on time with everything. Great place to service your car. More
Caesar was incredible he took the time over the Span of a week to really helped me find what I wanted. He also gave me the best deal possible! week to really helped me find what I wanted. He also gave me the best deal possible! More
I had a really good experience here. I found the employees honest and helpful. Aalia, my sales rep, was very chill and didn’t hard sell me and she even helped me get the scratches removed after I di employees honest and helpful. Aalia, my sales rep, was very chill and didn’t hard sell me and she even helped me get the scratches removed after I discovered them the day after buying the car. The dealer paid for my Uber both ways and very graciously detailed the car. I’d definitely shop here again—especially if RW comes to the Lakers. ;) More