
Van Nuys Alfa Romeo Maserati
Van Nuys, CA
Filter Reviews by Keyword
By Type
Showing 2,530 reviews
First time with this dealer. Agent was very professional, but the supervisor kept raising the price. I also was looking for black interior but they couldn’t provide me with that color. Still happy for the de but the supervisor kept raising the price. I also was looking for black interior but they couldn’t provide me with that color. Still happy for the deal. More
My first time in this auto dealer shop. The place is clean and the employees are very accommodating. Josh was great, very helpful, as well as, Jackie Olivares. Thank you for making me and my husband c clean and the employees are very accommodating. Josh was great, very helpful, as well as, Jackie Olivares. Thank you for making me and my husband comfortable during the sales transaction. More
Outstanding service. I was informed quickly about the status of my car. My car was ready the same day. Johanna is extremely knowledgeable and friendly!!! status of my car. My car was ready the same day. Johanna is extremely knowledgeable and friendly!!! More
I have gone to different dealerships and my APR was always between 4.5-5%. The price and APR were always the first 2 things that came up in conversations when discussing a car and since I had already b always between 4.5-5%. The price and APR were always the first 2 things that came up in conversations when discussing a car and since I had already been to many and got about the same APR, I figured this place would be the same. I was never told the APR and there is so much writing on the paperwork I didn’t see it but I just got a letter in the mail saying my APR is over 12% I had no idea since it was never mentioned by anyone. I figured it would be the same as the other places I had applied to. I guess since I’m a young woman they saw that as an opportunity to take advantage of my lack of knowledge in car sales. There’s nothing I can do about it now but I can believe my APR is over 12% and a $21k car will end up costing me $37k because of it. I am super disappointed and saddened that this happened to me. I should have stuck with the other dealerships or even a bank loan since my APT would have been 4.5% but I’ll take this as learning lesson. More
Wonderful experience from beginning to end! Thank you Johnny for the great experience! You are such a professional and go above and beyond for your customers! Thank you Dan for the attention to detail du Johnny for the great experience! You are such a professional and go above and beyond for your customers! Thank you Dan for the attention to detail during the finance portion of the sale. I am so grateful for the effort from everyone involved! More
Stany went above and beyond with the customer service. He helped me for over a month to find the car I wanted and stayed late to make it happen. He really made the whole experience for me and I am very thank helped me for over a month to find the car I wanted and stayed late to make it happen. He really made the whole experience for me and I am very thankful. Evelyn was also very helpful with the paperwork. More
Loved my experience, I’d definitely recommended them to all who’s looking for quality and an efficient service ! Such a professional and welcoming atmosphere ! Thanks again Cesar! all who’s looking for quality and an efficient service ! Such a professional and welcoming atmosphere ! Thanks again Cesar! More
The staff is friendly and professional and greet you with a smile. They get you in quickly and go over everything that will be done to your vehicle. Service is outstanding. a smile. They get you in quickly and go over everything that will be done to your vehicle. Service is outstanding. More
The dealership was very clean and they were following COVID19 protocol. The waiting area/lounge could have been a little nicer. Did not feel very inviting or unique. The staff was very friendly and respo COVID19 protocol. The waiting area/lounge could have been a little nicer. Did not feel very inviting or unique. The staff was very friendly and responded very quickly. The dealer add-ons marked up the price, more than I expected. And they are options I would not purchase. More
I had a great experience and will definitely recommend my friends. Luis and Daniel are a great pair and we’re amazing to deal with. Can’t thank them enough. friends. Luis and Daniel are a great pair and we’re amazing to deal with. Can’t thank them enough. More