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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.7
2,526 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,526 reviews

September 26, 2020

Very efficient and friendly. Kenny was waiting at my car to assist me when I arrived, arranged transportation and had my car ready when promised. More

by JACKIE.CUENTAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny in service
Sep 26, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 stars and for trusting us with servicing your car.

September 26, 2020

Carlos, Dan, Mel and Evelyn were SO helpful!! I was treated with top quality service. Reasonable numbers. Very well taken care of and didn’t feel like I waited too long or was at all being taken advant More

by JessicaCr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos in Sales. Dan sales manager and Evelyn Finance manager , Melroy Fernandes
Sep 29, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 stars and the feedback. Congratulations on your new car.

September 26, 2020

It's been weeks since we signed paperwork via mail and we still don't have our Stelvio, dealer breaking the law to make sales More

by Nolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Acevedo
September 25, 2020

I always do my car service in this agency, this time Kenneth surprised me with a really good customer service, quality of work and friendliness that I never experienced before. Thanks. More

by NYDIAKNOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
September 25, 2020

Yohana a at service department is Excellent. Very professional and gets the job done..my car was ready and delivered on time. Paperwork was quick More

by EMINPAPOYAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yohana
Sep 26, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 stars and for trusting us with servicing your car.

September 25, 2020

As I would expect from an Alfa Romeo, the experience of purchasing my Stelvio was an event. The team at the dealership were very welcoming, enthusiastic and worked very hard to get me a good deal on my ve More

by DOUGSCTT88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdez, Paul Michael
Sep 26, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 stars. Congratulations on your new car.

September 24, 2020

Stany was great to work with through the whole process. He even Went the extra step and delivered the suv to us. A Great dealership to work with. More

by lunjewel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stany Matu
Sep 25, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 stars. Congratulations on your new car.

September 24, 2020

Danny and everyone in the service department was way more then I ever expected . Seriously amazing service you guys really are number 1 . I have to stress that Danny is someone that is an asset to your deal More

by EDDIEALMANZA9621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel in finance and in service (both), Melroy Fernandes, Stany Matu
Sep 25, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 stars and for trusting us with servicing your auto.

September 23, 2020

The dealership was nice, the customer service was good, did not stand out, comparable to different dealerships I bought my previous cars from. Finance was pleasant experience More

by rwertherjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Khalil
Sep 25, 2020 -

Van Nuys Alfa Romeo Maserati responded

Congratulations on your new car.

September 23, 2020

I'm sorry but I did not get good service from Vahag. A salesperson must pay attention to the clients needs. Buying a car, should not be an unpleasant experience. More

by Alfa Lover
Recommend Dealer
Yes
Employees Worked With
Vahag Zhamkochyan
Sep 25, 2020 -

Van Nuys Alfa Romeo Maserati responded

I'm sorry to hear about your experience. Please call Maria our Customer Service Manager at 818-914-2000. She would like to speak to you. Thank you.

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