Van Nuys Alfa Romeo Maserati

The service representative was friendly and professional. My vehicle was ready at the time that was promised. They provided social distancing seating which made it more comfortable while I waited for my ca My vehicle was ready at the time that was promised. They provided social distancing seating which made it more comfortable while I waited for my car. Thank you! More

They have a Professional team with awesome personalities. I would Highly recommend this establishment for your next car purchase. They have awesome service packages as well I would Highly recommend this establishment for your next car purchase. They have awesome service packages as well More

We didn't have a good experience. We wanted to see the cars and pick a color but our request was ignored. They brought just one car for us to look at. We didn't have the option to go to the lot and see ot cars and pick a color but our request was ignored. They brought just one car for us to look at. We didn't have the option to go to the lot and see other colors. More

Very typical, in the worst sense, dealership. They cheated by adding on features we did not want. These, "Add-ons" were $3500 BEFORE tax. We did not want the add on's but they refused to take them off cheated by adding on features we did not want. These, "Add-ons" were $3500 BEFORE tax. We did not want the add on's but they refused to take them off the car. We were later told that this was a relatively new gimmick at the dealership and that this caused repeated and significant animus with customers. The extent of the add on's were not revealed until I was writing the check for the down payment 8 hours later!! They then attempted to insist that I pay for an extended warranty that I did not want in exchange for the add on's. I would NEVER recommend this dealership. More

Luis and the rest of the Alfa Romeo team were very professional and attentive. The car prior to this was Alfa Romeo Stelvio and we were so satisfied. Glad we came back to the same dealer. Thank you fo professional and attentive. The car prior to this was Alfa Romeo Stelvio and we were so satisfied. Glad we came back to the same dealer. Thank you for keeping the returning customers happy and satisfied. Will definitely recommend our friends and family. More

We were in dealership late afternoon. Place was clean and bright. Mr Vahag Zhamkochyan met us at the door very friendly, walked us by dealership, informed us about the vehicle, helped with test drive. Mr Pa bright. Mr Vahag Zhamkochyan met us at the door very friendly, walked us by dealership, informed us about the vehicle, helped with test drive. Mr Paul Michael at finance department explained about processing and documents. Very educated and knowledgeable person. Perfect help and service from all employees. Thank you very much. More

Thanks to the service department for thorough diagnostic testing to determine the cause of my issues with my electronic seat and mirror memory. I appreciate it. testing to determine the cause of my issues with my electronic seat and mirror memory. I appreciate it. More

As pleasant of an experience that one can have purchasing an automobile. Ryan in sales was accomodating and made sure my priorities in the vehicle I bought were addressed. an automobile. Ryan in sales was accomodating and made sure my priorities in the vehicle I bought were addressed. More

My trade in had a payoff set at time of purchase, you waited 11 days so my auto payment made a payment to the trade in, you then got a new payoff and only made the new pay off amount, shorting me 365$. I waited 11 days so my auto payment made a payment to the trade in, you then got a new payoff and only made the new pay off amount, shorting me 365$. I called 1-7 days after the deal, left 4 messages and no one called me back. Took 11 days to rectify. More

Was good this time. Last time payed for a full tune up and somehow the oil wasn't changed. The tire pressure still is off. Everything should be checked if it is in for a complete overview. The office staf and somehow the oil wasn't changed. The tire pressure still is off. Everything should be checked if it is in for a complete overview. The office staff is amazingly helpful and friendly! Thank them for their professionalism. More