Van Nuys Alfa Romeo Maserati
Van Nuys, CA
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I had an excellent experience with my recent lease of an AF Giulia. It was very fast and convenient. Very little haggling necessary and they delivered the car to me at my home. I definitely recommend them h AF Giulia. It was very fast and convenient. Very little haggling necessary and they delivered the car to me at my home. I definitely recommend them highly. More
I had an excellent service experience on my Stelvio. This was my first oil change so there was a little confusing on where the oil level should be after the oil change. The oil level was at about 2/3 This was my first oil change so there was a little confusing on where the oil level should be after the oil change. The oil level was at about 2/3 to 3/4 after the oil change. I requested that the oil level be filled to the max. Jacky explained that the dealership is cautious with the oil level so that it doesn't exceed the level. I went back and requested them to put more oil and they did. After driving a few miles, I got the warning light that the oil level exceeded the max. I went back and they removed the excess oil. It was a learning experience for me. Jacky was extremely helpful and patient throughout my visits. More
Jonathan and Brandon made me feel very comfortable in both of my visits to the dealership. Jonathan totally sold me on the Giulia and when I returned, after test-driving, Brandon made sure I got the best both of my visits to the dealership. Jonathan totally sold me on the Giulia and when I returned, after test-driving, Brandon made sure I got the best price and a deal I was happy about. Daniel made the finance process as painless as possible. Thank you all, I love my new car :) More
Dishonest and infuriating. Buying our first new car here was a total nightmare. The salesmen were aggressively trying to force us to purchase insurance and maintenance services that were optional for the cu was a total nightmare. The salesmen were aggressively trying to force us to purchase insurance and maintenance services that were optional for the customer. We spent 3 hours refusing these charges and they still ended up adding the charges towards our final bill. When we noticed, we returned to the dealership the following day to dispute the charges and that became another nightmare. Octavio was the Manager that lied to us and added these charges at the end. Then dealing with his boss Erwin was also very upsetting. Not happy with their dishonesty and aggressive tactics. Will never do business here again. More
The staff is extremely attentive and welcoming. Jojny Olvera generously went all the way in nterfacing my android phone with the car's navigation system. I couldn't have done it without his genuine assis Olvera generously went all the way in nterfacing my android phone with the car's navigation system. I couldn't have done it without his genuine assistance. More
The service department was excellent. Yohana took great care of my multiple repairs. She replaced my tire, had my wheels painted, and checked my brakes. I will be back! Thank you. care of my multiple repairs. She replaced my tire, had my wheels painted, and checked my brakes. I will be back! Thank you. More
Excellent service Quality job done on my carit took Excellent service Quality job done on my car it took more longer than the schedule But at the end I’m happy with the service done Excellent service Quality job done on my car it took more longer than the schedule But at the end I’m happy with the service done More
Hiphop on the showroom sound system was way too loud ... otherwise this was an excellent consumer experience. I'll be recommending this dealership to friends. otherwise this was an excellent consumer experience. I'll be recommending this dealership to friends. More
The price negotiating process was short and direct. The final deal is exactly what we agree upon without any surprises. Joscha is very professional and friendly to deal with. I would highly recommend Josch final deal is exactly what we agree upon without any surprises. Joscha is very professional and friendly to deal with. I would highly recommend Joscha to anyone that is planning to get a new Alfa Romeo from Russel Westbrook. More