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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.7
2,526 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,526 reviews

October 21, 2020

Dan Your Sales Guy is Awesome! :)He took care of me with Dan Your Sales Guy is Awesome! :) He took care of me with complete understanding and care :) I could have not asked for a Nicer Person! More

by SANDYSUE1964
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan (Not sure of his last name? Thought he was in Sales...
Oct 23, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for your 5 star review.

October 21, 2020

Kenny was very professional. He kept me up to date and had my car ready when I arrived. He reviewed all items that were done. More

by Jaime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Oct 23, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for your 5 star review.

October 20, 2020

Could not have received more hospitable open, and direct treatment than we received at Russell Westbrook Alfa Romeo. From Sales to Floor Manager to Finance, each employee was delightful to work with. More

by Lancaster Dad
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Newest Finance Manager (not listed), Allen Khalil
Oct 23, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 star review. Congratulations on your new car!

October 20, 2020

The services person who I was assigned to was super amazing. Stayed in contact set the expectation and more important met the expectation ... thanks for the amazing experience .....regarding the fianc More

by eps_vburnett
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Acevedo
Oct 23, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 star review.

October 20, 2020

Yohana has been great in regard to my service needs. She stays in communication with every point of the service and is completely transparent as to any issues with my vehicle. The entire staff is very court More

by CHENEE.COLEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohana Carpenter
Oct 23, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for your 5 star review.

October 20, 2020

Yohanna is the best. She knows her stuff. Very thorough, listens and addresses all of your issues, and gets back to me in a timely manner! Great to work with. More

by JUDOVCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohanna
Oct 23, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for your 5 star review.

October 20, 2020

Listen...I can not say enough about Stany!I was having a Listen...I can not say enough about Stany! I was having a challenge with another dealer and Stany picked up the phone and immediately handled the sit More

by MsLadyCairo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stany Matu
Oct 23, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you so much for your kind review.

October 20, 2020

A service business is always good when there is nothing to complain about. That was my experience. Everything was done as promised and on time. No issues and nothing to complain about. More

by DINEAMERICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Gamino
Oct 23, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for your feedback. We appreciate the 5 star review.

October 20, 2020

As a first time customer I wasn't sure of what to expect. While I was looking at some of the vehicles on the lot I was greeted by Andrew Herrera. Andrew did not hesitate to explain my options and choices. More

by bob
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Herrera
Oct 23, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you so much for the review. We appreciate your patience with our process. Please me know if you have any other questions. -Maria

October 19, 2020

Was definitely the most friendly and welcoming environment I've ever seen out of a dealership. Allen Khalil in specific was such a great help and did an amazing job getting me a good deal. The Fi More

by BRENNEN LONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Khalil
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