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Van Nuys Alfa Romeo Maserati
Van Nuys, CA
2,526 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,526 reviews
October 24, 2020
Thank you and hope it won’t be the last car Much respect Thank you and hope it won’t be the last car Much respect it was pleasure working with you and the guys at the service might as well acted profession Thank you and hope it won’t be the last car Much respect it was pleasure working with you and the guys at the service might as well acted professionally More
by mervat.kharoufeh
Verified CustomerEmployees Worked With
Patrick, Daniel Acevedo, Luis Vega
October 24, 2020
My salesman, Ryan Pope, was responsive and well- informed; Fin.Mgr. Daniel Aceveda was hard to reach, and slow to respond - He was very upset when I kept the “customer copies” of my documents, tho ‘ informed; Fin.Mgr. Daniel Aceveda was hard to reach, and slow to respond - He was very upset when I kept the “customer copies” of my documents, tho ‘ he’d never responded to my inquiries to clarify whether I should keep them or return them; also , my wiring instructions from him omitted the name of the account holder and my bank wouldn’t process the transfer without this, necessitating a delay while I found someone to resolve this (Mr. Aceveda was again not available!). Also, I received no info as to when to expect my title and the AZ Motor Vehicle Dep’t has yet to receive any info to allow them to issue me a temporary registration/permit! I have been unable to drive my new car for a week!( My understanding is that the dealer typically sends them the necessary info to issue this immediately after the sale). I spent another two hours yesterday getting them to issue this temp. Permit is alternate means .... in all my car purchases over the years, I have never experienced this type of dealer response. More
by LOMAWOO
Employees Worked With
Maria Gamino, Ryan Pope, Daniel Acevedo
October 24, 2020
Jonathan, Cesar and Sam were very respectful, kind and professional. Did a great job and stayed till 1am helping us leave in my dream truck. :) professional. Did a great job and stayed till 1am helping us leave in my dream truck. :) More
by CHADRWILLIAMS9
Employees Worked With
Manager level - Sammie, Cesar Aguilar, Jonathan Olvera
October 23, 2020
AMAZING CUSTOMER SERVICE! Yohana was very friendly and always gave me updates regarding my car's service. This dealership has been very impressive from the jump. always gave me updates regarding my car's service. This dealership has been very impressive from the jump. More
by YVES0
Employees Worked With
Yohana
October 23, 2020
My car was taken in for service to replace the headliner with the corrected color. The service took 3 months to be done but it was due to delay in getting the correct parts. Jacky took care of my car and wa with the corrected color. The service took 3 months to be done but it was due to delay in getting the correct parts. Jacky took care of my car and was very nice to deal with. I am satisfied with the service she provided. More
by SAAD AL BANAA
Employees Worked With
Jacky Chan
October 22, 2020
it was a pleasure to buy my alfa Romeo, Andrew was very professional and I never fill pressure to buy the car and that was one of the different from other car dealers, I really like my car Thank you guy professional and I never fill pressure to buy the car and that was one of the different from other car dealers, I really like my car Thank you guys I will recommend you guy with my friends. More
by OSCARBWI
Employees Worked With
Andrew Herrera
October 22, 2020
Ryan was very helpful and knowledgeable. Helped me select the right product and get a really great deal on my New Stelvio. I would definitely recommend him to anyone looking for a new Alfa Romeo. the right product and get a really great deal on my New Stelvio. I would definitely recommend him to anyone looking for a new Alfa Romeo. More
by frenchrich60
Employees Worked With
Ryan Pope
October 22, 2020
The transaction has been smooth, fast and energy efficient, just like the Stelvio. Brandon did a bang up job informing me of details and answering all of my questions clearly. efficient, just like the Stelvio. Brandon did a bang up job informing me of details and answering all of my questions clearly. More
by BAOBEILTD
Employees Worked With
Brandon Carter, Daniel Acevedo
October 22, 2020
Best dealer ship in LA county and I mean that ! My sales rep was able to get what I wanted for the price I wanted ! Kept he’s word ! And got my dream car ! rep was able to get what I wanted for the price I wanted ! Kept he’s word ! And got my dream car ! More
by carloosgarcia24
Employees Worked With
Swan Kim
