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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.7
2,530 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,530 reviews

November 16, 2020

Cesar was the best salesman, and I use the term loosely because he helped me out as if his own family was getting into a new car. He had more patience than I did! My family was in and out in no time withou More

by Joshua T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Aguilar, Swan Kim
November 16, 2020

they are scammy and not very honest about packages and what's comes with the car and are not helpful, I would recommend they clean up there sales room too its dirty More

by TAYLOR38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar Aguilar, Rayan Azkari, Brandon Carter, Melroy Fernandes, Micheal Earl, Nasim Fathi
November 15, 2020

Very helpful staff ! You don’t feel like they are trying to sell you something that is overpriced. Great environment, great customer service , they explain every detail . I am happy that we have found this More

by bridgettedemir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Khalil
November 15, 2020

Hwan was exceptionally friendly and great to work with. We were at the dealership for a while but understaffing due to Covid seemed to be responsible and we made it through just fine. Got a great car, full More

by Ata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Swan Kim
November 14, 2020

Kenneth greeted me and provided best of the class service when I needed a regular maintenance service. Kenneth followed up timely and meticulously. I truly enjoyed the experience at this dealership. More

by Ray Li
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
November 12, 2020

Great service only place I would take my Alfa Romeo to get service. Kenny was on time with everything and took care of everything without hesitation. More

by Tanvir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
November 10, 2020

I had a great experience at Russell Westbrook with Patrick, Andrew, and Allen. They helped me get that car I wanted at a great price. Outstanding service, kindness, and knowledge of the brand. I am ex More

by dearborn.t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, Allen Khalil, Andrew Herrera
November 08, 2020

Jerry K. is a fine, helpful salesman who will always go above and beyond to earn your business. His customer service is second to none. More

by ANTONIO15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn from Finance, Behreg (?) from Parts is so helpful, Jerry Keioglian
Nov 09, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for your kind words! We aspire to provide exceptional customer service here at RW Alfa Romeo Maserati.

November 06, 2020

I def would recommend this location to everyone. Staff are very helpful and friendly. Allen and Patrick were not there to help, but Mel was able to assist us to get the deal done. Everything went smooth a More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melroy Fernandes
Nov 07, 2020 -

Van Nuys Alfa Romeo Maserati responded

Congratulations on your new car! Thank you for the 5 star review.

November 06, 2020

I had to compromise on the miles and wasn't given what I was promised. When I made it to the store they were like either take it or leave it. More

by bharath.kalkur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melroy Fernandes
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