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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.6
2,522 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,522 reviews

January 10, 2021

My service rep, Jacky, provided excellent service. In fact, everyone involved in the Service Department was helpful and pleasant. But Jacky was especially friendly and eager to assist. More

by HappyJeepOwner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacky Chan
January 10, 2021

Allen’s attitude wasn’t approachable. He seemed as if he Allen’s attitude wasn’t approachable. He seemed as if he didn’t care about our interest in purchasing vehicle. We returned next day to test drive veh More

by luvdisney74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Gamino, Swan Kim
January 10, 2021

My sales representative seemed to have very little knowledge about anything concerning vehicles. Certain employees were also slightly condescending, but I guess that's because I'm a woman. More

by SeeStiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar Aguilar, Richard Notice
Jan 20, 2021 -

Van Nuys Alfa Romeo Maserati responded

Hello, Thank you for taking the time to review us. Feedback...good or bad... is important to us. We'll use this to improve our processes, ensuring a better experience for future guests. Please reach out to us to see how we can help, or if you have any more feedback. Thank you,

January 09, 2021

I bought a car New Years Eve for my birthday a used 2018 BMW i3 rex. I'm from Las Vegas, NV so I bought this through online and phone calls. I found this listing from CarGurus saying free delivery to Hend More

by KALINJ10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joscha Maas, Maria Gamino
Mar 03, 2021 -

Van Nuys Alfa Romeo Maserati responded

Hello, We value your business and appreciate the feedback. We'd like to learn the details of your visit to see how we can improve. Please contact us when you find the time Thank you,

January 09, 2021

No Pressure!! Pleasant and efficient. Daniel and Max were great! They made it an easy experience. I would recommend them to anyone looking for a used vehicle. Thanks for making it easy guys! More

by glaciervp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max, Daniel Acevedo
January 08, 2021

i had a good experience getting my wife a car so i went back and got a second car for myself...it was a good deal More

by SAHAR6R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
josh, Daniel Acevedo
January 08, 2021

Jacky was excellent. She was both easy to work with and responsive, my vehicle was serviced on time, and the pick-up process was very easy. More

by SAMIR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacky
January 08, 2021

Very friendly service staff. Thoroughly explained work to be done during service. Discussed what items could be covered by the insurance policy I had purchased. More

by CALVINSEVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
January 08, 2021

Profesional attention from service writer Kenneth, felt really comfortable with my time waiting for my car to be serviced. So far my car hasn’t have mayor problems I hope the experience continue to be t More

by Jose R. Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth at service department
January 07, 2021

Yohana went out of her way to be helpful. SHe made a huge difference in my experience; She was fantastic!!! Thank you so much Yohana More

by alazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohana
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