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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.6
2,522 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,522 reviews

January 22, 2021

Took a while to get my Giulia delivered, but it is absolutely perfect! Swan and the whole team at Russell Westbrook are amazing! Will definitely come back once my lease is up. More

by ALESSANDROCALABRESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Michael, Swan Kim
Jan 26, 2021 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5-Star review. We appreciate you taking the time to leave us feedback. Please let us know if we can assist you further.

January 22, 2021

Liliana was awesome!!!! Also, the lady that wrote up my contract was super nice and very clear with her communication. Thank you very much ladies. More

by LDINSAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilia Alvarado
January 22, 2021

Always a great job. Kenny T takes care of everything quickly and correctly and I never wait more than an hour for any service. The staff always checks on you to make sure everything is going well. More

by STEPHENBRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Acevedo
Jan 26, 2021 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5-Star review. We appreciate you taking the time to leave us feedback. Please let us know if we can assist you further.

January 18, 2021

I have 3 years with this dealer and service and is exelent Johanna from service department very professional educated and always help the costumers vary good worker and person More

by JCAGUILERA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johanna from service EXCELENTE WORKER , Jonathan Olvera
January 17, 2021

They took of the problem in no time and gave a free car wash coupon for a place right down the street. Super nice and super helpful. More

by carlottim1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Cisterna
January 17, 2021

Great Car buying experience! Daniel from Finance was Great Car buying experience! Daniel from Finance was awesome! I am glad I went to Thr dealership. I was out in a fast time and loved the experience. More

by manuelmad85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayan Azkari, Daniel Acevedo
January 16, 2021

Took good care of me. Got me out of there fast. Recall issue that handled in under the time estimated. You are my dealer of choice More

by reidinfo99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Treder
January 16, 2021

Kenny my service adviser was very thorough, attentive, friendly and communication was great. I definitely will request his help next time I need service. Thank you More

by MARCSCHAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Treder
January 16, 2021

We are very satisfied with the final price the sales gave to us. Easy buying experience, fast service. Big inventory is the reason we came all the way from Alhambra to Van Nuys, it gives us more choices. More

by wang.vivienne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joscha Maass
January 16, 2021

Disappointing that the wind noise that I hear when driving on the freeway from the left rear window could not be duplicated by your tech More

by RANDYAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie
Jan 20, 2021 -

Van Nuys Alfa Romeo Maserati responded

Hello, We understand your frustration and are disappointed we couldn't duplicate the issue. If the issue returns, please reach out to us so we can take a look. Thank you

Jan 20, 2021 -

RANDYAIR responded

the noise is from the rear window passenger side. when I return, i will drive and have the service tech sit behind me.

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