
Van Nuys Alfa Romeo Maserati
Van Nuys, CA
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The buying experience was good. Best selection CPOs in the country. The car wasn’t perfect. The mudflaps had some damage. There was a chip in the windshield which had been fixed and Best selection CPOs in the country. The car wasn’t perfect. The mudflaps had some damage. There was a chip in the windshield which had been fixed and I couldn’t pick up the car when I paid for it Because there was some kind of wiring problem between the door and the car. There is a lot of negotiations because the dealer put a lot of dealer crap on there that I didn’t want such as nitrous in the tires. But at the end of the day, I got a really good price for the car that I wanted. There was only one key, but they made me another key for free, which I appreciated. We dealt with the windshield by splitting the wholesale cost which was good. The service people are second to none. The service experiences amazing. There’s nothing they could do better. But they do have a new owner who started a few months ago and raised all the prices on things like oil changes substantially to where they were priced out of the market from my perspective. . More
I’ve been using this location for service since purchasing my Alfa over five years ago. They have only improved since the change in ownership. For the past few years I’ve been dealing with Yolanda purchasing my Alfa over five years ago. They have only improved since the change in ownership. For the past few years I’ve been dealing with Yolanda, who has been consistently efficient and pleasant from everything from simple yearly servicing to more extensive replacement of damaged parts. Very satisfied! More
Kevin was a pleasure to deal with. His calm, even keeled demeanor made negotiating a less painful process that I’ve experienced in the past! His calm, even keeled demeanor made negotiating a less painful process that I’ve experienced in the past! More
Elizabeth was extremely helpful, quick and to the point when helping us with our car-issue. Her immediate and knowledgeable response was amazing, thank you! We could not have asksd for better service when helping us with our car-issue. Her immediate and knowledgeable response was amazing, thank you! We could not have asksd for better service More
There is absolutely no way in good conscience that I could recommend this dealership to anyone. I haven’t had anything but problems from the very first moment since I purchased my car; and it is honestl could recommend this dealership to anyone. I haven’t had anything but problems from the very first moment since I purchased my car; and it is honestly one of my biggest regrets in my life. Please, read and research this brand. Read the actual reviews from people that have had the misfortune of purchasing a vehicle and dealing with the poorest of customer service and all of issues that come with being an owner of an Alfa Romeo. If I could go back in time, I would run so fast and so far away from this brand, I would be mistaken for a track star competing in the Olympics closing in on a Gold medal. Save yourself the time, money, and stress. Don’t buy an Alfa Romeo, and most definitely avoid this dealership like your life depends on it. More