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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.7
2,530 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,530 reviews

October 15, 2023

Yohana is the best. Simply a pleasure to deal with. Too bad you don’t have an entire team of Yohana’s More

by RANDYAIR
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Oct 16, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that Yohana made your experience at Van Nuys Alfa Romeo Maserati a memorable one! We'll be sure to pass along the kind words. Thanks for sharing this review with us!

October 15, 2023

So honest on finding real problems and not to charge for something which is not needed. Daniel is a great advisor. More

by siavasharamesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL CERNA
Oct 16, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know Daniel and our team at Van Nuys Alfa Romeo Maserati were able to provide you with honest service. Thanks for the positive feedback!

October 14, 2023

The buying experience was good. Best selection CPOs in the country. The car wasn’t perfect. The mudflaps had some damage. There was a chip in the windshield which had been fixed and More

by ADAM@ADAMJLEVINE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Oct 24, 2023 -

Van Nuys Alfa Romeo Maserati responded

We appreciate your feedback and are glad to know that you had a good buying experience with us at Van Nuys Alfa Romeo Maserati. While we apologize for any inconvenience throughout the purchasing process, we're happy to have been able to resolve the issues with your vehicle. Thank you for the support, and we are here to help if you need anything in the future!

October 14, 2023

I’ve been using this location for service since purchasing my Alfa over five years ago. They have only improved since the change in ownership. For the past few years I’ve been dealing with Yolanda More

by Dan O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Oct 16, 2023 -

Van Nuys Alfa Romeo Maserati responded

Dan, it's great to know that you've had a positive experience with Yolanda and our team at Van Nuys Alfa Romeo Maserati over the years. We're committed to providing efficient service for all your car needs. Thanks for sticking with us!

October 13, 2023

Kevin was a pleasure to deal with. His calm, even keeled demeanor made negotiating a less painful process that I’ve experienced in the past! More

by Cjbotten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lilia Alvarado, Kevin Nagayama
Oct 16, 2023 -

Van Nuys Alfa Romeo Maserati responded

It's great to know that Kevin made your negotiation process smoother at Van Nuys Alfa Romeo Maserati. We appreciate the feedback and look forward to serving you again in the future!

October 12, 2023

Carla at Russell Westbrook Alfa Romeo was amazing! !! She got me in/out right on time with a car wash too. More

by CINDYORMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
Oct 13, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're so glad to know that Carla was able to provide you with an efficient and satisfactory experience at Van Nuys Alfa Romeo Maserati. Thanks for the positive feedback. We appreciate it!

October 11, 2023

Elizabeth was extremely helpful, quick and to the point when helping us with our car-issue. Her immediate and knowledgeable response was amazing, thank you! We could not have asksd for better service More

by DOROTEYA4443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
Oct 12, 2023 -

Van Nuys Alfa Romeo Maserati responded

Doroteya, we're so glad to know that Elizabeth was able to assist you swiftly and efficiently at Van Nuys Alfa Romeo Maserati. We appreciate your kind words!

October 11, 2023

Best Customer Service with Yohanna Carpenter, she was on time with the service on my Alfa Romeo Guilia. More

by tito3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Oct 12, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that Yohanna provided excellent service for your Alfa Romeo Guilia at Van Nuys Alfa Romeo Maserati. Thank you so much for sharing this positive feedback!

October 06, 2023

Friendly and fast service. Danny was excellent to work with once again. Will continue to do business with him again. More

by BEM601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL CERNA
Oct 09, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that you had a friendly and fast service experience with Danny at Van Nuys Alfa Romeo Maserati. We look forward to continuing our business relationship!

October 05, 2023

There is absolutely no way in good conscience that I could recommend this dealership to anyone. I haven’t had anything but problems from the very first moment since I purchased my car; and it is honestl More

by MYOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Swan Kim, DANIEL CERNA, David Hurtado
Oct 06, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're really sorry to read about your experience. It's clear we've not lived up to our usual high standards of service and for that, we apologize. We'd like the opportunity to learn more about what happened so that we can address it appropriately and earn back your trust. Please reach out at a time convenient for you. Thank you, Raed Malaeb - General Manager - (818) 787-0800

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