Back

Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.7
2,530 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

Directions

By Type

Showing 2,530 reviews

August 08, 2021

Very good experience with them. They honor my Truecar offer because they are affiliated with them. No hassle and and no pressure. Very assitive and friendly. More

by J M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose H
August 08, 2021

Andrew and the rest of the team were very helpful and understanding. The negotiation process was very smooth and hassle free. I did not have to wait too long for paperwork. More

by robhdz80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Herrera
Aug 09, 2021 -

Van Nuys Alfa Romeo Maserati responded

Congratulations on your new car. Thank you for the review and the 5 stars.

August 07, 2021

Took very long time, we spent there almost 2.5 hours, the car wasn’t ready. Car was with not a full tank and not clean, we were waiting for them when they wash it and clean it.. More

by tmotorcar5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vahag Zhamkochyan
August 07, 2021

Okay, I’ve purchased a lot of cars and even sold cars with multiple car dealerships and I have to say, working with Richard Notice and his team at RWMARF (long name, sorry!) was a 10/10 experience! I’m More

by JWatters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Notice
August 07, 2021

Very pleasant transaction. Nice and friendly staff as always. Not the first time buying for me and my family. Special thanks to Luis V salesperson, sales manager and GM. Thanks a lot everyone More

by soad6661
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Gamino, Luis Valdez
August 05, 2021

Fast and efficient. They are attentive to alerting me for issues like recalls. Yohanna in service is excellent. I got to use a great loaner car. More

by Jules862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohanna
August 04, 2021

Overall great. Easy to spot service area. 4/5 because ladies in waiting area by vending machine don’t acknowledge you waiting to ask a question. More

by LN20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacky Chan
August 04, 2021

Jacky was so helpful and very responsive. She did her best supporting me as soon as I walked in to her dept. Labor price was high but out of her control. More

by snalbantian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacky
August 04, 2021

Friendly fast service. Always a pleasure to go there. This last service I just showed up without an appointment and they were happy to take my car. Service was done an hour earlier than quoted. More

by Thom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Chan. Five stars!
August 03, 2021

Jackie helped us with our major service on our Fiat. She was very communicative, helpful, and fair. We'll definitely be back in the future! More

by brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Chan
Aug 04, 2021 -

Van Nuys Alfa Romeo Maserati responded

Brian, thank you for the review and the 5 stars. I'm glad to hear that our staff met your expectations. See you in the future!

...
161
...