Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
4.7
2,530 Reviews
Call Dealership (818) 926-4502
View Awards

5711 Van Nuys Blvd

Van Nuys, CA

91401

Directions

By Type

Showing 2,530 reviews

October 28, 2023

I have been a customer for over 6 years. The dealership is great. Knowledgeable employees, great atmosphere, and outstanding service. No matter what’s going on with my car, I can count tha More

by Olga Lavinthal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Report | Print
Oct 30, 2023 -

Van Nuys Alfa Romeo Maserati responded

Olga, we're so grateful for your loyalty over the years! It's wonderful to know that our team at Van Nuys Alfa Romeo Maserati has consistently provided you with top-notch service. Here's to many more great experiences in the future!

October 28, 2023

Carla was amazing and very knowledgeable super helpful and made it very easy to get the job done More

by mpccleaners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla doudoumian
Report | Print
Oct 30, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for sharing this glowing praise for Carla! We'll be sure to pass along your kind words. Safe travels from all of us at Van Nuys Alfa Romeo Maserati!

October 26, 2023

easy appointments and fast service. They even gave me an uber ride to wherever i want while inwait.i am very satisfied. More

by ryanderek15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
Report | Print
Oct 27, 2023 -

Van Nuys Alfa Romeo Maserati responded

Ryan - Thank you for your review and for choosing us! We're committed to delivering excellent customer service every time you visit, and we're glad our work met your expectations! Have a wonderful week! We hope to serve you again in the future.

October 25, 2023

Went there for maintenance. Elizabeth was so nice and professional. She provided excellent service. I’m very satisfied with their job. More

by whdyyds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
Report | Print
Oct 25, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know that Elizabeth provided you with excellent service during your maintenance visit at Van Nuys Alfa Romeo Maserati. Your satisfaction is our top priority, so it's great to see we hit the mark! Thanks for sharing your experience.

October 25, 2023

Disappointed. The person came 1 & 1/2 hours late. And did not have a 2nd key. More

by granthkahn
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin H.
Report | Print
Nov 01, 2023 -

Van Nuys Alfa Romeo Maserati responded

We take customer satisfaction seriously so I'm sorry to read about your experience. I understand your disappointment and apologize for any delay or oversight on our end. Would you be willing to reach out to me directly? I'd like to see if there is anything that I can do to help improve your experience. Thank you, Raed Malaeb - General Manager - (818) 787-0800

October 25, 2023

Danny has made my experience very helpful and is very well with explaining and listening to any question I have. More

by funesteven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL CERNA
Report | Print
Oct 26, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know that Danny was able to assist you effectively at Van Nuys Alfa Romeo Maserati. We appreciate your feedback and are here for any further questions!

October 24, 2023

They were very quick and professional. Staff was friendly and accommodating. I enjoyed the overall experience. More

by FETT5752
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeimy Llort
Report | Print
Oct 24, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know you had a quick and professional experience with our team at Van Nuys Alfa Romeo Maserati. Thanks for sharing your positive feedback; we appreciate it!

October 24, 2023

The service was great, I really appreciate the staff and team. I am very happy with my decision to get my vehicle from you guys More

by kardell.j.eugene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocoo Morteleeno
Report | Print
Oct 24, 2023 -

Van Nuys Alfa Romeo Maserati responded

Kardell, we're so glad to know you had a great experience with our team at Van Nuys Alfa Romeo Maserati. We appreciate your support and hope you enjoy every mile in your new vehicle!

October 23, 2023

Elizabeth was great! She communicated by phone and text and explained the status of my repairs. More

by Alyssa R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
Report | Print
Oct 23, 2023 -

Van Nuys Alfa Romeo Maserati responded

We are glad to hear that Elizabeth provided helpful details about your vehicle's repairs. Thank you for choosing Van Nuys Alfa Romeo Maserati, Alyssa.

October 22, 2023

My service advisor was Carla. She was professional and knowledgeable. Excellent follow up and communication. Always a pleasure to work with her. Thank you More

by HRAMIREZ30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla, D
Report | Print
Oct 23, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that Carla provided you with excellent service at Van Nuys Alfa Romeo Maserati. We appreciate your feedback and look forward to assisting you again in the future!

1
...
14
15
16
...
253