Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
4.7
2,530 Reviews
Call Dealership (818) 926-4502
View Awards

5711 Van Nuys Blvd

Van Nuys, CA

91401

Directions

By Type

Showing 2,530 reviews

November 04, 2023

This is a good dealership, but it needs to spend some money making a nice showroom. More

by rekab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Report | Print
Nov 14, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thanks for your honest feedback! We'll be sure to consider it, as we want each customer to have a 5-star experience at Van Nuys Alfa Romeo Maserati!

November 03, 2023

Was well taken care of by Yohanna. Work was done properly and loaner was made available More

by RANDYAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Report | Print
Nov 06, 2023 -

Van Nuys Alfa Romeo Maserati responded

It is great to see that Yohanna and the team took excellent care of you and your vehicle. Thank you for choosing Van Nuys Alfa Romeo Maserati!

November 03, 2023

The service department is great. I've been working with Yohana for over 6 yrs. She's very thorough, knowledgeable and professional. More

by Service Guest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Report | Print
Nov 06, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're honored to know that you've had a great experience with our service department, especially Yohana! Your kind words mean a lot to us here at Van Nuys Alfa Romeo Maserati. Thanks for being such an awesome customer over the years!

November 02, 2023

From the moment I drove in Daniel was professional check my car all around very polite and kept me updated to the status of my service Daniel made sure I was able to get back home and also back to pick up More

by DIANNABRIGGS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL CERNA
Report | Print
Nov 02, 2023 -

Van Nuys Alfa Romeo Maserati responded

Dianna, we're glad to know Daniel provided you with excellent service at Van Nuys Alfa Romeo Maserati. We appreciate your feedback and look forward to serving you again for any of your future needs!

November 01, 2023

The service advisor Elizabeth Flores was very professional and provided great customer service my car was ready when promised. More

by JERRY_ARIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
Report | Print
Nov 02, 2023 -

Van Nuys Alfa Romeo Maserati responded

Jerry, we're glad to know Elizabeth and our team at Van Nuys Alfa Romeo Maserati provided you with professional service. Thanks for the review!

October 31, 2023

Worst experience ever with a dealership. Purchased a car resulted in a lemon I’ve tried MULTIPLE times reaching someone they just brush it off and I STILL don’t have anyone reach back out to More

by Blanca Sandoval
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Petros Zhamkochyan
Report | Print
Nov 01, 2023 -

Van Nuys Alfa Romeo Maserati responded

Blanca, I'm really sorry to read about your experience. This is not the level of service we aim for and it's disappointing to know you're having such a hard time reaching us. We take matters like this very seriously and would appreciate the opportunity to resolve this issue with you directly. Please reach out at your earliest convenience so we can work on finding a solution together. Thank you, Jonathan Schwartz - General Manager - (818) 731-4893

October 31, 2023

I’ve enjoyed working with Elizabeth and the team at Van Nuys Maserati. They’ve kept my car in great shape and diagnosed all the issues completely. I trust them and would recommend you too if you have a M More

by KTOPDJIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla , Elizabeth Flores
Report | Print
Nov 01, 2023 -

Van Nuys Alfa Romeo Maserati responded

It's great to know that Elizabeth and our team at Van Nuys Maserati have earned your trust. We’re happy to hear that our team is able to demonstrate our commitment to great service throughout your visits! Thanks for recommending us - it's always a pleasure working with you!

October 31, 2023

Exceptional service per the usual. Thank you Carla for delivering such a high standard of customer service. More

by HRAMIREZ30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla D
Report | Print
Nov 01, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that Carla and our team at Van Nuys Alfa Romeo Maserati provided you with exceptional service. Thanks for your kind words! We hope to see you again for any of your future needs!

October 30, 2023

Daniel and the team were great as always. They had the issue researched and fixed in no time. More

by SAMDDAWG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Report | Print
Oct 30, 2023 -

Van Nuys Alfa Romeo Maserati responded

Sam, we are thrilled that Daniel and the Van Nuys Alfa Romeo Maserati team resolved the issue with your vehicle! Thanks for sharing and leaving a five-star review.

October 29, 2023

You are the very best team thank you u are more than heip Gil ues More

by CLAUDIAANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Report | Print
Oct 30, 2023 -

Van Nuys Alfa Romeo Maserati responded

It was our pleasure to assist you here at Van Nuys Alfa Romeo Maserati. Thank you for your positive feedback, Claudia.

1
...
13
14
15
...
253