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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
4.7
2,530 Reviews
Call Dealership (818) 926-4502
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5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,530 reviews

November 13, 2023

Kevin N and Pedros did a great job of working with us. We were repeat customers over last 6 months and they made us feel appreciated and invited. Steven S was also extremely nice to deal with (did not see More

by zubinmistry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Petros Zhamkochyan, Kevin Nagayama
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Nov 13, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that Kevin, Pedros, and Steven made your experience at Van Nuys Alfa Romeo Maserati a great one. Your repeat business is greatly appreciated! Thanks for the 5-star review.

November 13, 2023

Helpful, efficient, always easy to work with. I can explain my problem and they will let me know if something is needed or not in a very clear way. More

by Jchamb24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
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Nov 14, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know you found our team at Van Nuys Alfa Romeo Maserati helpful and efficient. We always aim for clear communication with our customers. Thanks for the review!

November 13, 2023

I really liked the representative who assisted me. She was very nice and polite. However I don’t like the policy of the $299 diagnosis fee. I should be able to have someone diagnose the car without wo More

by gayushaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot who helped me. She was an Armenian lady.
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Nov 14, 2023 -

Van Nuys Alfa Romeo Maserati responded

We appreciate your feedback and understand your concerns about the diagnosis fee at Van Nuys Alfa Romeo Maserati. We're glad to know our representative was helpful, but we'll certainly take note of this issue for future improvements. Thanks for taking the time to share!

November 11, 2023

Great communication and service. Carla and Stephanie were nice to work with. They also washed my car! More

by jberk1610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
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Nov 13, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're so glad to know that Carla and Stephanie provided you with great service at Van Nuys Alfa Romeo Maserati. Thanks for the positive feedback!

November 10, 2023

They were very friendly and helped me get my dream car. I would highly recommend them to anybody else. More

by drew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrod
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Nov 10, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that we could help you get your dream car at Van Nuys Alfa Romeo Maserati! Thanks for recommending us, and enjoy the ride.

November 10, 2023

Carla was great and explained all service items, I'm verry happy with my experience More

by gonzalo611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
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Nov 13, 2023 -

Van Nuys Alfa Romeo Maserati responded

We are so glad to hear that Carla provided excellent service. Thank you for choosing Van Nuys Alfa Romeo Maserati.

November 08, 2023

Service is always amazing. They are beyond thorough and have built trust over time being honest and consistent. More

by THEVICEPRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Report | Print
Nov 09, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're so glad to know that our team at Van Nuys Alfa Romeo Maserati has earned your trust with consistent and honest service. Thanks for sharing this positive feedback!

November 06, 2023

Great people and staff. Clean dealership. Good deal on Alfa Romeo Tonale. Finance guy was great too. More

by SOCALSEB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KARIM DARCUIEL
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Nov 06, 2023 -

Van Nuys Alfa Romeo Maserati responded

Your five-star review of Van Nuys Alfa Romeo Maserati made our day! Thank you for taking a moment to commend our team on their excellent service, and congrats on your new Alfa Romeo Tonale! Safe travels.

November 05, 2023

Daniel is amazing ! He was prompt and efficient. He called me as soon as my vehicle was ready. Daniel is also very friendly and greets customers with a smile. He is very More

by AZALIAPUENTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL CERNA
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Nov 06, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're so glad to know that Daniel provided you with efficient and friendly service at Van Nuys Alfa Romeo Maserati. We appreciate your kind words, and we'll be sure to pass them along! Thanks so much, and we hope to see you soon!

November 05, 2023

Great service, courteous, and fast. Elizabeth was great. Recommend to anyone who has Alfa Romeo More

by Hudsonavenotary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
Report | Print
Nov 06, 2023 -

Van Nuys Alfa Romeo Maserati responded

We are so happy that Elizabeth and our Van Nuys Alfa Romeo Maserati team earned your five stars. Thanks so much for your business and your positive feedback!

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