
Van Nuys Alfa Romeo Maserati
Van Nuys, CA
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After looking at very limited Alfa Romeo Giulia models here in San Diego, I searched LA/OC and found this dealership. My contact throughout the entire process was with Jonathan and I was not disappointed here in San Diego, I searched LA/OC and found this dealership. My contact throughout the entire process was with Jonathan and I was not disappointed. My only concern was that the dealership was approximately 3 hours from San Diego and I wanted to insure my expectations were communicated. We agreed that I would travel up in the mid morning and met with him and look at the vehicles. Well, my expectations were exceeded in terms of customer service and Jonathan's knowledge of the various trim and option packages with the Giulia Ti Sport models. He took the time to explain the differences between the vehicles we were reviewing. There was no up-sells and we were able to negotiate a good price, with-in my budget (they had some end of the month incentives) and they gave me a fair value for my trade in (2011 BMW). The model I ended up with was a 2019 with only 20,000 thousand miles on it and it looks and drives brand new. My trip back to San Diego in the new vehicle, was great! I not only recommend this dealership, but please work with Jonathan, if you can, you will not be disappointed. More
I've consistently gotten great service from the Service dept. In particular, Elizabeth and Yohana are on top of their game as far as communication & service. dept. In particular, Elizabeth and Yohana are on top of their game as far as communication & service. More
I found the service very friendly and accurate. Check-in and check-out were very efficient and proactive. No need for me to stand in line. Check-in and check-out were very efficient and proactive. No need for me to stand in line. More
My experience at this dealership was EXCELLENT, from each and every person I encountered, to the actual service and expedited time it took. My service advisor, Elizabeth was wonderful!!!! She was so professi and every person I encountered, to the actual service and expedited time it took. My service advisor, Elizabeth was wonderful!!!! She was so professional, kind, cheerful and knowledgeable (I’ve rarely encountered this when having service done on my cars). She very clearly explained everything that was to be done, and when the techs had additional information, she explained that as well. I wish I had come to this dealership instead of another one in Thousand Oaks for the past two years-what an incredible difference the right people can make!! I would highly recommend this dealership for service! Thank you, Elizabeth!!! More
I love coming to this dealership and I am driving far to get my car serviced here, because I know it would be done right. Everyone is very helpful. Elizabeth was very efficient, nice and I felt that she kno get my car serviced here, because I know it would be done right. Everyone is very helpful. Elizabeth was very efficient, nice and I felt that she knows what she was doing. More
On time. Very professional. Treat customer with respect. Excellent customer service. I wish they had free Wi-Fi. Highly recommended. Very professional. Treat customer with respect. Excellent customer service. I wish they had free Wi-Fi. Highly recommended. More
Helpful, energy given off is to help you and not sell you every and any little thing. They worked with me to get the numbers I wanted and treated my father and I with much respect. every and any little thing. They worked with me to get the numbers I wanted and treated my father and I with much respect. More