Van Nuys Alfa Romeo Maserati

Terrible online customer service. Maybe it was the salesman. No return calls, the salesman was ducking me. When I finally got the car it was filthy inside and out. I called to get inf Maybe it was the salesman. No return calls, the salesman was ducking me. When I finally got the car it was filthy inside and out. I called to get info on dmv registration and still got no answers. I’ll never purchase online again, I did not feel like a priority. More

Yohana was very kind and helpful. She addressed all my issues and helped me with everything I needed. She addressed all my issues and helped me with everything I needed. More

R J is the best! He was the best part of our experience. He was respectful, didn’t pressure us, and was very helpful He was the best part of our experience. He was respectful, didn’t pressure us, and was very helpful More

I got updated on my car throughout the time my car was in for service. I was updated immediately once my car was ready for service. I was updated immediately once my car was ready More

I had an issue with my car and everyone there took care of me fully. I was nervous about the issues but I felt like they really had my back. I appreciate Yohana, and the car salesmen who helped me. I unfor of me fully. I was nervous about the issues but I felt like they really had my back. I appreciate Yohana, and the car salesmen who helped me. I unfortunately cannot remember their name or the service department managers name. More

This dealership does not have the space for a car wash. Instead they give the customer a ticket to go down the street and get a car wash. While this is admirable, I believe it would be better and less time Instead they give the customer a ticket to go down the street and get a car wash. While this is admirable, I believe it would be better and less time consuming for the customer if they had a lot person to take the car have it washed and return it to the customer clean. More

My oil change was done in a timely fashion. The detail was not the best, many spots left on the vehicle and washing detergent flapping up from the wheels. Exhaust pipes not cleaned, still coat The detail was not the best, many spots left on the vehicle and washing detergent flapping up from the wheels. Exhaust pipes not cleaned, still coated with black soot. Hopefully it got the protection coat put on. More

Very professional and punctual sales people know their cars very well pricing competitive at this challenging time , finally management and financial manager very understanding ( nice agency ) cars very well pricing competitive at this challenging time , finally management and financial manager very understanding ( nice agency ) More

Excellent service from start to end. We arrived a few minutes before our scheduled service, and without delay we were taken care of. The wait time for the service to be completed was muc We arrived a few minutes before our scheduled service, and without delay we were taken care of. The wait time for the service to be completed was much less than anticipated. Thank you! More

I had a really pleasant and positive experience, This was my first time working with Russell Westbrook Automotive, and I would highly recommend this dealership to my friends. My experience with Vahag, specif my first time working with Russell Westbrook Automotive, and I would highly recommend this dealership to my friends. My experience with Vahag, specifically, was extraordinarily smooth, patient and pleasant. 10/10 on all levels. He went above and beyond to explain the specific technology and features that were new to me in this car model. And he continues to remain available and very helpful after the vehicle purchase to answer any lingering questions that pop up. More