Van Nuys Alfa Romeo Maserati

It was great experience because my sales person & staff was so accommodating and helpful in getting me into a car. was so accommodating and helpful in getting me into a car. More

As always, the service is excellent at Russell Westbrook Alfa Romeo. Thank you so much to two amazing women at the service counter Elizabeth and Yohana! They make you feel welcome, they are both efficient a Alfa Romeo. Thank you so much to two amazing women at the service counter Elizabeth and Yohana! They make you feel welcome, they are both efficient and they took care of me immediately, even when I did not make an appointment. They kept me up to date via text and all of this with genuine great smiles. They are both a tremendous asset to Alfa Romeo/Maserati at the Van Nuys location. Excellent service, and the work on my car was also done within a quick timeline. Thank you all, it is a pleasure to work with you!!! More

Thank you Frank for your professionalism and help! Service was exceptional! Thank you for the quick service! Service was exceptional! Thank you for the quick service! More

Elizabeth was great and provided me with a loaner car. Will definitely come back again Will definitely come back again More

Best! !!! Joanne is amazing Service l really appreciate you all business l rate it 5 stars !!! Joanne is amazing Service l really appreciate you all business l rate it 5 stars More

Johanna is the best! Very customer oriented.She went out her way and answered my questions fully. Very customer oriented.She went out her way and answered my questions fully. More

Frank my service. manager did a good job of keeping me in the loop as my car needed a part to be replaced that was coming from out of state so I could get my car back b manager did a good job of keeping me in the loop as my car needed a part to be replaced that was coming from out of state so I could get my car back before the weekend. Good job, Frank! Much appreciated! More

Great service . Love being able to wait outside . Very nice . Very cool. The workers are lovely. Love being able to wait outside . Very nice . Very cool. The workers are lovely. More

I am a new Alfa Romeo customer and generally speaking I am disappointed and kind of regret that I have leased my Alfa Romeo car. Part of my disappointment has nothing to do with this particular dealership, am disappointed and kind of regret that I have leased my Alfa Romeo car. Part of my disappointment has nothing to do with this particular dealership, but with Alfa Romeo in general. For example the cost of Oil Change service. I was shocked when the Service Advisor told me how much it cost. It's four time more than I pay for the same service when I take my other car to local Infiniti dealership. Except my Infiniti is V6 3.0t, unlike my Julia, which is only 4 cylinders and 2.0 liters. On the top of that, Alfa Romeo made it impossible to service their cars somewhere else. So, the customers are stuck with Alfa Romeo and they can charge whatever they want. So, they do. Another surprise was that they didn't even washed my car after the service, which Infiniti does it free, every time I bring my car for any service. I can't say anything about the quality of the Oil Change service from technical point of view. I assume it's good. Car worked before and after the service. The dealership personnel was very nice and helpful, but everything else is an average at best. More

Efficient, complete and courteous. Pointed out possible problems which might develop.completed service when they said they would. Pointed out possible problems which might develop.completed service when they said they would. More