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Van Hyundai

Carrollton, TX

Overview
Reviews
Vehicles
4.5
865 Reviews
Van Hyundai is one of the highest volume Hyundai dealerships in the entire nation and our volume allows us to offer clients such as yourself lower prices, the best selection, and a world class service department to take care of your investment for years to come. If you need help financing the vehicle of your choice, we have fantastic relationships with the best banks in the nation. If you prefer to lease your car, Van Hyundai can help. We never lose a deal because we weren't able to offer a client the very best finance option available for their particular situation, even if you have a few bumps and bruises on your credit. Great rates and great service, that's our promise to you.
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1825 North I-35 East

Carrollton, TX

75006

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Showing 865 reviews

May 19, 2026

Straight forward knew about the part I needed for the vehicle. Also contacted me when the repairs were completed. More

by JCHERNANDEZ199132
Recommend Dealer
Yes
Employees Worked With
Brett
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May 26, 2026 -

Van Hyundai responded

We greatly appreciate your positive feedback about our service team's knowledge and communication. It's wonderful to hear that our staff understood exactly what part your vehicle needed and kept you informed throughout the repair process. Your experience reflects our commitment to providing straightforward, reliable service to every customer. Thank you for choosing Van Hyundai and for taking the time to share your experience with others.

May 17, 2026

I always have a good experience when I get my vehicle serviced at Van. My service advisor Bryce is awesome and thorough. More

by MWGJANDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
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May 26, 2026 -

Van Hyundai responded

Thank you for sharing your positive experience with our service team. We're delighted to hear that you consistently have great experiences when bringing your vehicle in for maintenance. It's wonderful to know that Bryce provides you with the thorough and excellent service you deserve. Your satisfaction with our service department means everything to us, and we look forward to continuing to take care of your vehicle needs at Van Hyundai.

May 16, 2026

Smooth but slow They completed what I need and recalls too. However I have to wait longer than my expectation. More

by jjyoony
Recommend Dealer
Yes
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May 26, 2026 -

Van Hyundai responded

We are delighted to hear that we were able to complete your service needs and handle the recall work for you. Your satisfaction with the thoroughness of our service means a great deal to us at Van Hyundai. We understand that waiting longer than expected can be frustrating, and we truly value your patience during the process. We continuously work to improve our service efficiency while maintaining the quality standards you deserve. Thank you for choosing us and for taking the time to share your experience.

May 16, 2026

Have a very good experience with the dealership. Everyone there is professional and friendly. Dealership is clean and bright. More

by bburkey10
Recommend Dealer
Yes
Employees Worked With
Christine Phan
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May 26, 2026 -

Van Hyundai responded

We are overjoyed to hear about your wonderful experience! Your feedback about our team's professional and friendly approach means so much to us. We take great pride in maintaining a welcoming environment, and we're delighted that you found our facility clean and bright. Thank you for sharing your positive experience with us.

May 16, 2026

Great service. Quick turnaround. Excellent pricing and an incredible thorough inspections. Thanks so much everyone. More

by brown.br822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
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May 21, 2026 -

Van Hyundai responded

Thank you for your review! We're delighted to hear that you experienced outstanding service with us. Your feedback about our quick turnaround time and competitive pricing truly means a lot to our team. We take great pride in providing comprehensive inspections, and it's wonderful to know that our thorough approach made a positive impression. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

May 14, 2026

Coffee machine was broken. Taking long time to have it fix. Need more amenities PLEASE More

by stefen108
Recommend Dealer
Yes
Employees Worked With
Bryce
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May 20, 2026 -

Van Hyundai responded

Thank you for taking the time to share your feedback. We appreciate you bringing the coffee machine issue to our attention and understand your frustration with the repair timeline. Your input about enhancing our amenities is valuable as we continuously work to improve the comfort and convenience we provide to our customers. We truly value your patience and look forward to ensuring you have a better experience during future visits.

May 14, 2026

The appointment did not start out very well. After booking and driving my car from downtown Dallas to Carrollton, I was told to bring it back the following week, which I did. Upon arrival, I wa More

by James Schield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, Brett and a few others
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May 20, 2026 -

Van Hyundai responded

Your feedback is incredibly valuable and we truly appreciate you taking the time to share your experience with us. We understand that the initial scheduling challenges and extended timeline were not what you expected when you made the trip from downtown Dallas. It's wonderful to hear that Keith was able to turn the situation around by providing you with a loaner vehicle, especially given that your car needed to stay with us for an extended period. We're pleased that the quality of work met your expectations and that our communication throughout the process was helpful. Your patience during the extended service means a great deal to us, and we're grateful that we could make the experience better with the loaner car solution.

May 12, 2026

Brian awesome. Whoever did my Zactec did a poor job. I came in to get Zactec done to my car and an inspection. Insp More

by kathleenfunk2001
Recommend Dealer
Yes
Employees Worked With
Brian
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May 19, 2026 -

Van Hyundai responded

We appreciate your input regarding your recent service experience. It's wonderful to hear that Brian provided you with excellent assistance during your visit. We understand that the quality of your Zaktek service and inspection didn't meet the standards you expected, and we take this feedback seriously. Your experience helps us identify areas where we can improve our service delivery. We would like the opportunity to discuss your concerns further and work toward a resolution. Please contact our Service Director, Vincent Kelley at VKelley01@vtaig.com so we can address your concerns.

May 12, 2026

Service was done in a timely manner and everything was communicated effectively! I will definitely be back for my next service! More

by varoskyjohnson
Recommend Dealer
Yes
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May 19, 2026 -

Van Hyundai responded

We are delighted to hear about your positive experience with our team! Your feedback about the efficient timing and clear communication throughout your service means so much to us. We understand how important it is to keep you informed every step of the way, and we're thrilled that we met your expectations. Thank you for choosing Van Hyundai, and we look forward to serving you again for your future service needs!

May 10, 2026

Dropped off my 2023 Pallisade and issue was diagnosed and resolved. Thank-you! Christine kept me updated on repair. More

by jaz
Recommend Dealer
Yes
Employees Worked With
Christine
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May 18, 2026 -

Van Hyundai responded

Thank you for sharing your positive experience with your service. We understand how important it is to have vehicle issues properly diagnosed and quickly resolved. It's wonderful to hear that our team was able to take care of everything efficiently. We're also pleased that Christine provided you with regular updates throughout the repair process, as keeping our customers informed is something we prioritize. Your feedback means a great deal to us, and we appreciate you taking the time to let us know about your experience.

May 18, 2026 -

jaz responded

Dropped off my 2023 Pallisade and issue was diagnosed and resolved. Thank-you! Christine kept me updated on repair.

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