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Van Hyundai

Carrollton, TX

Overview
Reviews
Vehicles
4.4
881 Reviews
Van Hyundai is one of the highest volume Hyundai dealerships in the entire nation and our volume allows us to offer clients such as yourself lower prices, the best selection, and a world class service department to take care of your investment for years to come. If you need help financing the vehicle of your choice, we have fantastic relationships with the best banks in the nation. If you prefer to lease your car, Van Hyundai can help. We never lose a deal because we weren't able to offer a client the very best finance option available for their particular situation, even if you have a few bumps and bruises on your credit. Great rates and great service, that's our promise to you.
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1825 North I-35 East

Carrollton, TX

75006

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Showing 881 reviews

June 21, 2026

Christian lied (this is a huge issue for me and the lack of integrity your service team has), only communicated when I called him, he never seemed to know what was going on, you didn't fix the main issue as More

by Barb75022
Recommend Dealer
No
Employees Worked With
Christian
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Jun 22, 2026 -

Van Hyundai responded

We appreciate you taking the time to provide feedback regarding your recent service experience. Our team values clear communication, accurate information, and thorough completion of repair and recall-related work. We understand your concerns regarding the updates provided during the process and the status of the repairs performed on your vehicle. Please reach out to our Service Director, Vincent Kelley at VKelley01@vtaig.com so we can review your experience and assist you further.

June 20, 2026

After he came out and told us what was recommended, we told him what we wanted done. And then we never saw him again. More

by Sallyjconey
Recommend Dealer
No
Employees Worked With
Mohamed Ali
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Jun 22, 2026 -

Van Hyundai responded

Thank you for sharing your feedback regarding your recent service visit. Our team strives to maintain consistent communication throughout the service process and keep customers informed from start to finish. We understand your concerns regarding the level of follow-up provided after service recommendations were discussed. Please reach out to our Service Director, Vincent Kelley at VKelley01@vtaig.com so we can learn more about your experience and assist further.

June 19, 2026

Questionable performance by certified technician on performing maintenance on vehicle Was going to be double charyfor the same maintenance done on vehicle More

by Kivioja5
Recommend Dealer
No
Employees Worked With
Christian
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Jun 22, 2026 -

Van Hyundai responded

We are sorry to hear that your recent service experience did not meet your expectations. We understand your frustration, and we take feedback like this seriously. We would like to discuss this further and work toward a resolution. Please reach out to our Service Director, Vincent Kelley at VKelley01@vtaig.com so that we can better understand what happened and address your concerns.

June 18, 2026

I am extremely satisfied with the entire service and explanation provided by salesperson Pedro, as well as with the manager's Alex exceptional attentiveness in facilitating the negotiation. Thanks a lo More

by demenjon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro saller, Alex manager
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Jun 18, 2026 -

Van Hyundai responded

We are absolutely thrilled to hear about your wonderful experience with our team! It is truly gratifying to know that both Pedro and Alex made such a positive impression during your visit, and that their dedication to providing excellent service and attentiveness throughout the negotiation process made your experience a memorable one. Thank you so much for taking the time to share your kind words. We will be sure to pass along your appreciation to the team members involved. We look forward to continuing to serve you!

June 17, 2026

Went in for oil change and Zaktec First time in the service department and I was satisfied More

by DREAMERS1901
Recommend Dealer
Yes
Employees Worked With
Brett
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Jun 18, 2026 -

Van Hyundai responded

Your feedback is incredibly valuable to us, and we are so glad to hear that your first visit to our service department was a satisfying one! It is always wonderful to know that our team made a positive impression during your oil change visit. We hope to continue providing you with the same great experience on every future visit. Thank you for taking the time to share your experience with us — we look forward to seeing you again!

June 17, 2026

I'm very pleased and had my synthetic oil & filter changed, my brake line flushed, and my multipoint inspection completed... More

by VIOLINIST22KP
Recommend Dealer
Yes
Employees Worked With
Keith Samuels
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Jun 18, 2026 -

Van Hyundai responded

Thank you immensely for sharing your experience with us! It is wonderful to hear that you were pleased with your visit and that we were able to take care of your synthetic oil and filter change, brake line flush, and multipoint inspection all in one stop. We truly appreciate your trust in us to keep your vehicle running at its best, and we look forward to being there for all of your future automotive needs!

June 16, 2026

Amazing Breece was very helpful through whole process. Loaner car help save money on rental car. Grateful for that. More

by DONALDBUSH92
Recommend Dealer
Yes
Employees Worked With
Breece
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Jun 17, 2026 -

Van Hyundai responded

Thank you for taking the time to share your experience with us! It is wonderful to hear that you received helpful and attentive service throughout the entire process. We are glad that the loaner car was a convenient option that helped make things a little easier for you. Your kind words mean a great deal to our team, and we truly appreciate you choosing Van Hyundai. We look forward to serving you again in the future!

June 16, 2026

Mo Ali was professional, knowledgeable, friendly, and kept me informed about the progress on my car. I would definitely recommend him as well as the service department at this location. More

by patsycelman
Recommend Dealer
Yes
Employees Worked With
Mo Ali
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Jun 16, 2026 -

Van Hyundai responded

We are thrilled to hear about your wonderful experience with our service team! It is always rewarding to know that our team members are delivering the level of professionalism, knowledge, and communication that our customers deserve. We truly appreciate you taking the time to share your feedback.

June 15, 2026

I've been there a few times. .never really had a good experience. Prices are too high, wait times too long. Mohamed talked so softly I could barely hear him. More

by JLCRMAXWELL
Recommend Dealer
No
Employees Worked With
Mohamed Ali
Report | Print
Jun 16, 2026 -

Van Hyundai responded

We appreciate you taking the time to share your feedback regarding your experiences with our service department. Our team strives to provide timely service, clear communication, and a positive overall customer experience, and we value hearing where expectations have not been met. Your comments regarding wait times, pricing, and communication are important to us as we continue to evaluate and improve our processes. Please reach out to Abdullahi Babalola at Ababalola@vanhyundai.com so we may assist you further.

June 14, 2026

Serviced as promised and on time Serviced as promised and on time. Bryce was friendly as usual. Been coming to him for over 2 years for a reason. More

by GGSTUD25
Recommend Dealer
Yes
Employees Worked With
Bryce
Report | Print
Jun 16, 2026 -

Van Hyundai responded

We are glad to hear that your service experience was completed as promised and on time! It is truly wonderful to know that you have been a loyal customer for over two years — that kind of ongoing trust means a great deal to us. We will be sure to pass along your kind words, and we look forward to continuing to provide you with the same reliable, friendly service every time you visit.

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