Van Hyundai
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 878 reviews
Excellent I had an excellent service experience at Van Hyundai. The entire team was professional, helpful, and kept me informed throughout the process. A special thank you to Christian, the service superv Hyundai. The entire team was professional, helpful, and kept me informed throughout the process. A special thank you to Christian, the service supervisor, who went above and beyond to ensure everything was handled smoothly. I really appreciate the exceptional service and highly recommend Van Hyundai to anyone looking for reliable and customer-focused service. More
Very responsive and quick on the services, this office was flexible to keep my car with them though they finished service early on Friday and I was back in town in Monday for the pickup! was flexible to keep my car with them though they finished service early on Friday and I was back in town in Monday for the pickup! More
I explained the issue and she did not relay it properly to technician. She was not there when I picked up my car. I would not go to her again. The technician and master technician were very helpful. to technician. She was not there when I picked up my car. I would not go to her again. The technician and master technician were very helpful. More
My experience was ok but it could have been better. They could have given a complimentary wash with purchasing products through maintenance checks. I'm unhappy dew to wires being left out and hanging u They could have given a complimentary wash with purchasing products through maintenance checks. I'm unhappy dew to wires being left out and hanging under my dash board. I was told by Bryan that my car would be finished by Wednesday when they told me to come up there and I did but it was not ready so he said they would be finished on Thursday and I could pick it up that Friday. When I made it the car wasn't finished and I had to wait 3 hours which made me miss my doctor's appointment More
She was excellent. Kept me up to date of the service and she even had them wash my car without me asking. First time I experienced that Kept me up to date of the service and she even had them wash my car without me asking. First time I experienced that More
Christian lied (this is a huge issue for me and the lack of integrity your service team has), only communicated when I called him, he never seemed to know what was going on, you didn't fix the main issue as of integrity your service team has), only communicated when I called him, he never seemed to know what was going on, you didn't fix the main issue as to why I brought the car in and it appears that only 3 of the 4 seatbelts that had a recall were fixed (which was the second lie). If Van Hyundai doesn't address the lies that Christian has made as a representative of your company then that shows the lack of commitment and integrity you have! More
Questionable performance by certified technician on performing maintenance on vehicle Was going to be double charyfor the same maintenance done on vehicle performing maintenance on vehicle Was going to be double charyfor the same maintenance done on vehicle More

