Van Horn Nissan of Stevens Point
Stevens Point, WI
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Van Horn Nissan of SP made the 10 year gap in car buying a painless and pleasant experience! I knew ahead of time what I was looking for in a vehicle, but wasn't convinced I was going to pull the trigger an a painless and pleasant experience! I knew ahead of time what I was looking for in a vehicle, but wasn't convinced I was going to pull the trigger and actually buy a car. I could not have been more pleased to work with Carrie that morning I walked into the dealership. I literally decided the moment I met her that, "I'm going to buy a car today." Her easy going personality and patience aside, I was genuinely thrilled to work with a female salesperson. Being a single woman myself, it can be really intimidating and awkward to get the hard sell for a high ticket item I know nothing about: houses and cars! But Carrie was terrific and I felt 100% at ease throughout the entire car buying experience. She was knowledgable, listened to my needs, and never made me feel pressure to do anything. The follow up post-purchase has been great too; I really feel like Van Horn Nissan cares about their customers and I am proud to tell people where I bought my 2021 Nissan Rogue Sport. Thank you! More
The experience was very easy going. Everyone was nice pleasant and good to work with. I was well informed of what my vehicle entails due to the service that I was given. pleasant and good to work with. I was well informed of what my vehicle entails due to the service that I was given. More
They listened to what I was looking for in my vehicle. I am from Antigo and I was able to purchase my vehicle and leave with it! The staff is helpful and professional. I would recommend them to others. I he am from Antigo and I was able to purchase my vehicle and leave with it! The staff is helpful and professional. I would recommend them to others. I heard about Van Horn in Wausau at Tire Plus. More
Xavier was friendly and helpful without being pushy. Also, when we test drove a car that sounded very clunky, he didn't try to cover it up. He just said yep, let's take it back to the service department Also, when we test drove a car that sounded very clunky, he didn't try to cover it up. He just said yep, let's take it back to the service department. I really appreciated that. More
We got in for our appointment a little early. The service was done in the time we were told. The waiting area was comfortable, and I was offered a beverage during my wait. service was done in the time we were told. The waiting area was comfortable, and I was offered a beverage during my wait. More
Xavier was amazing to work with and would highly recommend. He was very friendly and made it fun looking for a new vehicle. The F & I manager offered a low trade offer on a high demand truck though recommend. He was very friendly and made it fun looking for a new vehicle. The F & I manager offered a low trade offer on a high demand truck though because he though something was wrong with it but was nice to talk with. I was able to sell on my own for almost double what the offered me and the truck was cleared with no issues from a mechanic. Other then that everyone was a pleasure to work with and everyone was friendly. More
Very friendly and professional staff. The salesman who sold me my car was very patient and knowledgeable and considerate and had a positive cheerful personality. sold me my car was very patient and knowledgeable and considerate and had a positive cheerful personality. More
Van Horn made my car buying a breeze! They made everything as simple and smooth as possible. Great customer service and friendly people. I left happy with my purchase! everything as simple and smooth as possible. Great customer service and friendly people. I left happy with my purchase! More
I was greeted warmly, offered a beverage, given a very fair price on my trade-in and everything was transparent. Excellent and prompt follow up from my sales rep too! Would HIGHLY recommend Van Horn along fair price on my trade-in and everything was transparent. Excellent and prompt follow up from my sales rep too! Would HIGHLY recommend Van Horn along with those I worked with (Carrie, Joe, and Isadore) More
I first visited this dealership on Saturday and the young man Savior who assisted us and talk to me show me the different options on vehicles was more than awesome him treated me like family not like his gra man Savior who assisted us and talk to me show me the different options on vehicles was more than awesome him treated me like family not like his grandma but just like family is very kind and very professional. It was actually because of that that I went back to the dealership on Wednesday and purchased a vehicle . The young man who helped me was it again Xavier. He was once more very friendly and very professional I’m very patient. I am from a generation way before technology. And Xavier patiently showed me and explained to me all the different things that the new vehicle could do all the safety measures. That were mine on my new car. Before I was leaving a friend who came with me was sitting in the room with the financial guy. A friend of mine who came with me asked if she could make a comment. And she told the financial officer that she has never Been at a dealership where they were treated as nicely and as professionally as I was at Vanhorn. I am definitely would recommend Vanhorn automobile to anybody looking for a new vehicle More