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Van Horn Nissan of Stevens Point

Stevens Point, WI

4.7
364 Reviews

301 Green Ave N

Stevens Point, WI

54481

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Showing 364 reviews

June 24, 2022

I enjoyed working with everyone. They were all kind, and truly helped me find the car I wanted! More

by Stevi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby and Charles
Jun 27, 2022 -

Van Horn Nissan of Stevens Point responded

Thanks for your praise, Stevi! We're so happy our team welcomed you with excellent, friendly assistance that got you the car you had your eyes on. From all of us at Van Horn Nissan of Stevens Point, enjoy your new ride!

June 23, 2022

Everybody was really nice. Charles has just the right mixture of personalities to do that job. Don't let him go when the recession hits. More

by chewettzz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles, Taylor, the guy at the front desk, Isadore
Jun 24, 2022 -

Van Horn Nissan of Stevens Point responded

Thank you for your praise! We're so happy Charles and the rest of the team welcomed you with quality, friendly service. We hope to see you again at Van Horn Nissan of Stevens Point!

June 23, 2022

I had a tight window of time to buy a vehicle. I visited a variety of dealership in the area. My experience at Van Horn was the best, they were kind, easy to communicate with, quick to answer my q More

by Caysea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Jun 23, 2022 -

Van Horn Nissan of Stevens Point responded

Caysea, thank you for the great review! We are so glad to hear that you found the right vehicle working with the Van Horn Nissan of Stevens Point team. Drive safely, and we hope to see you back again down the road!

June 23, 2022

Excellent service and communication of vehicle status. Was kept up to date on resolution of service required More

by dnordgr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 23, 2022 -

Van Horn Nissan of Stevens Point responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Van Horn Nissan of Stevens Point team. Drive safely, and we hope to see you back!

June 23, 2022

Great with communication. In person or through texting/messaging they answer your questions or keep you updated on the service of your vehicle. More

by jennifersusnowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 24, 2022 -

Van Horn Nissan of Stevens Point responded

Jennifer, thank you for your praise! We're delighted our team has delivered thorough, attentive communication, both in-person and through text, to keep you informed about your vehicle's service work. We look forward to seeing you again at Van Horn Nissan of Stevens Point!

June 23, 2022

We had a sunroof problem and had no garage to put our car inside to protect it from the rain. Van Horn listened to our concerns and made an exception for us to take it in even though their schedule was full More

by kaohoua_xiong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 24, 2022 -

Van Horn Nissan of Stevens Point responded

Wow! We are thrilled that our team at Van Horn Nissan of Stevens Point totally came through for you in your time of need. Thank you for giving us this wonderful 5-star review. If you ever need anything else, just let us know! Take care.

June 22, 2022

Brian did great job of explaining what was going to be done today and also gave options of other services that could be done.in the future. More

by Ksimm100.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 22, 2022 -

Van Horn Nissan of Stevens Point responded

Thank you for the great review! We are so glad to hear that Brian delivered a successful service experience. Drive safely, and we hope to see you back again at Van Horn Nissan of Stevens Point!

June 22, 2022

Dealership was efficient, clean and the employees were friendly. This was our first service trip to this location and would recommend them based on our experience. More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 22, 2022 -

Van Horn Nissan of Stevens Point responded

Thanks so much for this great review, Paul! We're delighted that you enjoyed working with our team here at Van Horn Nissan of Stevens Point. We will pass your kind words along and we hope to see you again!

June 20, 2022

Fast, good communication,very pleased with service would recommend to anyone for service to vehicle More

by Amy54455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 20, 2022 -

Van Horn Nissan of Stevens Point responded

We appreciate your continued support, Amy! Thanks so much for supporting Van Horn Nissan of Stevens Point and we'll see you next time!

June 20, 2022

Service was good, need air conditioning in waiting area. Free water was a very nice thing More

by Pelishh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 21, 2022 -

Van Horn Nissan of Stevens Point responded

Thank you for the review. We are always looking for ways to improve the customer experience, and we will be sure to keep this feedback in mind moving forward. If there is anything more we can do to assist you or anything else you would like to share, please don't hesitate to reach out. Best, Patrick Dixon - Service Manager - 715-254-0200

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