Van Horn Motors of Sheboygan
Sheboygan, WI
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First time buying a car. Alyssa was great and very attentive to what I was looking for. Aaron was also great with answering my questions. Called ahead, had the car out of the show room for me, ready t attentive to what I was looking for. Aaron was also great with answering my questions. Called ahead, had the car out of the show room for me, ready to go. Alyssa was very knowledgeable about the car and getting me settled before I left. Patrick from finance was efficient and friendly. Wonderful experience! More
Very happy with Van Horn Mazda. This is my second CX5 purchase from them. They took great care of us from Katie online to Aaron and Patrick in the dealership. Very professional and answered all of our qu purchase from them. They took great care of us from Katie online to Aaron and Patrick in the dealership. Very professional and answered all of our questions. Highly recommended! More
As soon as we arrived at the dealership we were greeted by a salesperson. I was very impressed with how professional he was. He arranged a test drive immediately, he was very knowledgeable and not pushy! by a salesperson. I was very impressed with how professional he was. He arranged a test drive immediately, he was very knowledgeable and not pushy! Everyone at the dealership was extremely nice, I would highly recommend Jim! More
The service I received was great! Matt was very friendly and was very informative as to what was done on my vehicle. My vehicle was done on a very timely manner. and was very informative as to what was done on my vehicle. My vehicle was done on a very timely manner. More
Great experience considering my credit score-post bankruptcy First of all, Jim was fantastic to work with! He kept me occupied while waiting for sales manager’s phone calls to check for interest rates. Meanw First of all, Jim was fantastic to work with! He kept me occupied while waiting for sales manager’s phone calls to check for interest rates. Meanwhile, there were 3 vehicles I was looking at, and I kept coming back to the Mazda cx-3. I felt zero pressure to buy, in fact, in the end I used a co-signer, which was overnighted to him and the deal took place on Thursday, June 4🤗. Aaron delivered the vehicle, but Jim had explained everything to me while we were waiting. He bent over backwards to make sure the car and payment was right for me. I would definitely recommend Jim to anyone looking to work with Van Horn Mazda. He was fantastic. Patrick in finance was a great help as well. He explained to me the pros and cons of service contract. In the end, I decided to go with the 3-n-1 package which was only $6/month. Again, JIM WAS GREAT! I already feel that the new car I will get next is a Mazda! Excellent service! More
Good experience. Easy to work with. I think the saleswomen was able to catch on that I did not want to play games, just wanted in and out so the paperwork and sale went quickly without anyone tryin saleswomen was able to catch on that I did not want to play games, just wanted in and out so the paperwork and sale went quickly without anyone trying to sell me more than I needed or wanted. Just a quick good feeling reminder though. Always fill the gas tank full. This is cheap and easy PR. That small gesture goes farther than you may think. I assumed this would happen and when my son drove the car home and I noticed the gas tank only half full it irked me a bit. Don’t let that be the buyer’s last impression. More
Excellent service provided by the sales team. Aaron was extremely responsive and customer focused. The entire process was organized and was very efficient. Thanks guys. extremely responsive and customer focused. The entire process was organized and was very efficient. Thanks guys. More
Great Customer Service! (May 18th) Monday May 18th I visited the Van Horn Mazda dealership in Sheboygan, WI. I was greeted at the door by Alyssa who instantly became my favorite sales Monday May 18th I visited the Van Horn Mazda dealership in Sheboygan, WI. I was greeted at the door by Alyssa who instantly became my favorite sales person! Very courteous and offered me a bottle of water while we went over questions about the car I wanted to see. I told her what car I wanted to test drive and she got the car pulled up and ready for me to test drive within minutes. Once I returned from my test drive Alyssa walked me through the next steps and made the whole process very easy to understand. Her manager Shane came over with the final paper work and answer any questions I had. My whole experience from start to finish was very pleasant and led to me purchasing my "new to me" car! Great customer service, if you're looking for a vehicle I would highly recommend checking them out! More
I needed a new (replacement) gas cap because mine no longer “clicked” when tightening and therefore was not properly sealing causing the “check engine light” to come on. They got one from their “sister longer “clicked” when tightening and therefore was not properly sealing causing the “check engine light” to come on. They got one from their “sister dealership”, Van Horn Hyundai - Sheboygan and exchanged the gas caps quickly. Thank you. More